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Hi seniors,

I have just joined as the Head HR for a startup which offers extended warranty programs for consumer electronics & appliances.

Its a customer service company in the electronics after sales space. They partner with retailers and service centers with the objective of improving the service that customers get post sale. In the process they also create powerful customer loyalty tools for their retail partners.

Request your help on the following :

a. Develop Reward and Recognition schemes

b. Identify competencies, prepare career growth prospects and recommend personnel actions, such as promotions, transfers as a retention technique

c. Analyze training needs to develop new training programs or modify and improve existing programs

- Plan, develop and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences and workshops

d. Organization Development initiatives such as, competency based scorecards, succession planning and talent management.

- Leadership Development Programs and career management for high potential employees

- Facilitate performance management process, review effectiveness from time to time to increase performance level. Create awareness about appraisal cycles.


From India, Mumbai
Dinesh Divekar
Business Mentor, Consultant And Trainer
International Corporate Trainer / Hr (od)

Dinesh Divekar

Dear Imrqur,

You have asked for help on the entire gamut of the HR function. What is left out now? Almost nothing. Against this background, I recommend you hire an HR consultant.

Secondly, if yours is just a start-up, then why do you want to do so many things at a time? Let HR evolve as the company evolves. At this stage, the most important thing for you is the establishment of a Performance Management System (PMS). If you do that then you will have PMS based recruitment, employee training, rewards, promotions, salary increase and so on. What PMS does is lay the foundation. Therefore, concentrate on building the foundation first. The structure can be built later. If you wish to refer to my earlier post on PMS, then you click the following link:


Dinesh Divekar
Management Training Consultant

From India, Bangalore

Could you pls suggest a step by step plan as to how I can implement and set up an HR function from scratch? What is it that I should focus on first and how should I go about it ?
From India, Mumbai

Dear seniors...have attached my thoughts on setting up HR function ...request your guidance and inputs on the same pls.
From India, Mumbai

Attached Files (Download Requires Membership)
File Type: docx abc.docx (20.3 KB, 193 views)


dear seniors...waiting for your reply....sincerely appreciate yuor inputs on the doc attached.
From India, Mumbai
sanjana s
Hi all,
I am Sanjana, joining a start-up as an HR Manager in a month. Can anyone here please share how to go about setting up the department? It will be great if you could share some policies for reference. This is an IT company, which I will join. I have an overall experience of 5 years.

From India , Jaipur

Hi friends... I have been seeing the postings in respect of HR functions esp in a start-up company. I have a total of 40 years of industry experience, including 33 years with Larssen and Toubro, from where I retired as Sr DGM and Head of HR in 2011. Since then, apart from a soft skill trainer role, have been providing HR support for various industries in India and Middle East. In Dubai, I helped convert a family business into a corporate setup, did HR audit in a 30-year old freight firm and consequently, stayed for over a month to overhaul their policies and procedures. I had to take efforts to change the mindset of a few people there in respect of various wrong initiatives. For about 7 months, I was a HR Consultant for an online start up company in Bangalore from June 2021 to Jan 2022. Prior to that in a pharma mfg unit in Tumkur, Karnataka, overhauled their Performance Management system and also created JDs for over 40 senior positions in factory and in their HQ. These are a few cases am highlighting here. People are most welcome to get in touch with me offline, in case you need any kind of support in HR domain. Best wishes... NK Sundaram, 9844008049,
From India
Kindly suggest me leave register simple format for the manufacturing company.
From India, Patna
Dear Sir, I have seen very old documents, forms, formats and replies given in 2015. How I will get latest information on this site.? I may be missing something. Thanks,
From India, Pune
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