Nashbramhall
Learning & Teaching Fellow (retired)
Adaminfo
Student

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Hi,
I Am Doing Summer Internship In A Education Firm. HR People, Please Help Me Get The Survey Done and how this can be done with the students. And Other For Employees...
The Companies Name Would Be Kept Confidential In The Report...
Please Get It Filled From As Many Employees In Manufacturing Sector As Possible...
I Am Interested Especially In Knowing About The GAP in service Quality and Customer Satisfcation in a educational institute. Benefits Provided At Junior, Middle And Senior Management Level To Retain Talent..
Kindly Mail It Back ASAP.
Adam Info
MDI, Gurgaon
adaminfosys@gmail.com

Dear Adam,
Your revised post is still confusing. Kindly tell us what course are you pursuing and in which mode. What do you mean by "Please Get It Filled From As Many Employees In Manufacturing Sector As Possible...", when you doing your internship in an 'educational firm'?
Kindly read some literature on SERVQUAL; for example, http://www.pomsmeetings.org/ConfPapers/011/011-0072.pdf
More links at https://www.google.co.uk/webhp?sourc...ion%20industry

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