Cite.Co is a repository of information and resources created by industry seniors and experts sharing their real world insights. Join Network
Hi, Can someone help me understand the ideal average training days for employees in a non voice bpo, where process trainings are not included. Regards, Abhay
Hi Abhay,
There are no fixed standards. It varies from company to company. As per my experience the average training days for employees were (where i worked):
Level 1: Executive and Sr. Executive: 6 days/year
Level 2: TL and AM: 8 days/year
Level 3: Managers and Sr. Mgrs: 8days/year
Level 4: AVP and VP: 8 days/year
These days were deduced after a complete TNI based on competency mapping process.

This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.






About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service



All rights reserved @ 2020 Cite.Co™