Productivity Study - CiteHR
Dinesh Divekar
Business Mentor, Consultant And Trainer
Nashbramhall
Learning & Teaching Fellow (retired)
Aldrinxpanakal
Human Resources Manager

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Dear members,
We are a Superspeciality hospital in kerala. We would like to conduct a staff utilization study in our hospital. Can anybody suggest any good agency providing consultancy for the above
Thank you
Aldrin X.Panakal

Dear Aldrin,

I recommend not to look human resources in isolation. What you need to do is to do a process study. First map all the processes. Then find out whether any process overlap or process duplication is there. This will give you idea as to where wastage of human efforts is going on. Study of processes is the base for multi-skiling, cross-training etc.

The second thing you need to do is to fix the measures of performance for each department. Attainment of these measures is far more important. To attain these measures, what needs to be done that you do. It may mean upgradation of technology wherever possible. To do this activity, I do not think you require any external agency.

Last but not the least, you may do "Time and Motion Study". Yes, this is industrial engineering activity. For this you may require help of some external agency. But again as long as you do not do preceding two activities, going for the third one directly may not suffice the purpose.

Thanks,

Dinesh V Divekar


Dear Adrian,
I endorse Dinesh Divekar's views. However, if you do not have personnel that are conversant with Method Study techniques, you may have to engage experts. I hope the article at WebmedCentral.com :: Manpower Utilisation Review Of Staff Nurse & Radiographer In A Healthcare Organisation will give you some idea about the work involved in conducting the study that you require. I worked as a Productivity Services Manager, for a large organisation before entering the academia, and I was trained in both Method Study and Time Study.

Dear Aldrin,
The concept of productivity is little deceptive also. It becomes deceptive if it is not linked to the end result. How? Let me explain to you.
Imagine a Purchase Manager is able to run his department with four persons. Suppose he quits his job and new one joins in. He asks for one more person. Does it mean that the new purchase manager's productivity is less?
Not necessarily. If the new manager is able to reduce the procurement spend then who is more productive? Old one or new one? Obviously new one. Therefore, it is important to keep in mind the end result and not the number of persons employed as such.
Thanks,
Dinesh Divekar

Dear Sir, Thanks a lot for your valuable comment. We started working on it. Should I get your organisation’s help if it requires. We appreciate you contribution in the above. Thank you Aldrin
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