letter to be issued to employees for high usage of official mobile phone
From India, Delhi
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boss2966
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Instead of issuing such letter, which may create unwarranted embarrassing situation between the employees, you can fix the mobile bill reimbursement limit as per the cadre and designation.
From India, Kumbakonam
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Well, I agree with Mr. Bhaskar. Second, if you don't have any mobile policy, you can inform the user/employee about high usage or amounts exceeding the eligibility criteria. This excess amount can then be deducted from their salary or adjusted through reimbursement, as suggested by Mr. Bhaskar. Lastly, you need to develop a Mobile Policy or incorporate the same guidelines into your Employee Handbook under "Work Tool," providing comprehensive details on eligible and applicable usage amounts for your employees.

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From India, Gurgaon
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Dear Priyanka,

Mobile usage has gone out of control in everybody's hand. Normally in any company, they fix a maximum amount for each depending on the position, and any excess that is made is recovered from the salary of the individual. There is no necessity that they must make the maximum calls to the extent of the amount fixed.

You may send a circular explaining the use of the mobile as well as the necessity of reducing the expenses for the company's benefit. Here are a few tips where they can avoid the calls to be made:

1. Do not make a call to any colleague (unless it is free) who is sitting in the same office.

2. Receptionists should be cautioned not to call any employee through their mobile and use the intercom for calling them.

3. Calls should be made short and precise, with detailed information sent through email.

4. Employees should try to avoid calls to other places when they are on tour, etc., and send an SMS giving details followed by an email.

5. Private and personal calls are to be strictly avoided.

6. Daily details of calls made can be obtained from the mobile company (it is a free service) for each individual to be careful about the calls they make every day and avoid unnecessary calls.

In addition, all connections are made as CUG so that calls made among the staff of the company will be free.

It is possible that if the above guidelines are strictly adhered to, expenses can be reduced and kept under control.

From India, Madras
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