I am trying to implement TQM / Six Sigma Methodology in an education institution.
I’ve aimed at academic achievement as my first project. I would like to get ideas from the members on what are the areas that could be targeted in such a setup and how to handle the repulsive behavior from the lecturers.
I am beginning with the aim of understand the delivery model of the lecturers. And then going to the students in order to understand their requirement.
Ideas are welcome .
From India, Madras


Now my idea is straeamline the delivery system. If there are any HR associated with educational sector, in the forum can you pelase share the model used for selection of staffs and if there are anny principle that is used for delivering education to the students.
From India, Madras
2. I am an alumini of the same college passed out in the year 2007 . I dont have much influence, however college management, ceo and vice principal are in favour and are open to change, which i think is good for me . Moreover college is currently in the process of acquiring NAAC accrediation process .
3. As of now i don't know anything about learning theories . However i am constantly looking for sources over the internet.
Thanks Simhan for providing me with the above articles . I shall read them tonight and get back to you .
Regards,
Kumar
From India, Madras
Most of our experiements are from books or google .
I do agree that most of the lecturers in higher educational insistution are not trained formally. they either complete their Masters course or M.Phil and then they continue teaching .
From India, Madras
and Using Six Sigma to Solve Issues in Public School System
From United Kingdom
I am not able to access the full documents from emeraldinsight.com site , If you have access to those documents could you please mail me the pdf copy or word file of that document .
It would help me a lot .
Regards,
Kumar
From India, Madras
May I also know as to where the institution in question is based and how large it is.
Have a nice day.
Simhan
From United Kingdom
The college is based in Chennai, Tamilnadu . Has about 1000 - 1200 (Co-ed) Students studying from various parts of india and about 2 -3 % from africa and Bhutan, Nepal etc .
From your experience as an educational proffesional , what do you think i should target primarily for achieving success of the project.
From India, Madras
Academics would be very reluctant to work with non-academics, especially if they do not have any knowledge of learning theories. As an academic, I have worked with fellow lecturers in conducting Gap Analysis (Similar to LibQual used in the article cited above, etc., without any problem. However, I have had no co-operation from academics in India whom I did not know. If the management is keen in obtaining NAAC accreditation then they may be able to influence academics to work with you.
I am still not clear about the objectives of your exercises and how many alumni will be working on this project, etc.
Have a nice day.
From United Kingdom
The management is very helpful and they want us to drive SS . Its only few of the well learned lecturers whi are actually P.hd's showing little non-cooperation when pusing for data such as past years results .
At this point i would also like to tell you that both of us are employed in reputed IT industry and we are doing this project as a part time project. and we spent a day or two discussing this and spending some time at college.
Our primary objective :-
1. To find out current passing percentage year by year of the students for the last 5 years .
2. Finding ways to improve the passsing percentage to a significant extend , say for example from 65% to 68 - 70 % .
Our second project is on improving college placements .
Now we are in a situation to identify the CTQ's that are realy critical for imroving learning and hence getting good passing percentage of students.
Next semester is about start in december and we are planning to begin with identifying the planning model that is in place with the college that a lecturer uses to begin the semester.
From India, Madras