Hi all, i ve been asked to undertake a project on pms in a tours and travels company. Members plz help that how should i go about it. What are the innovative ideas that i can use and implement?
From India, Mumbai
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From India, Mumbai
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Hey, you can try this policy for performance evaluation, which I had tried for one of my clients from the Tour and Travel industry:
Objective
The variable pay policy has been formulated to recognize and reward the performers of CompanyTours and Travels in the form of incentive payout.
Procedure
2.1 The policy has been formulated keeping in mind the different tasks and the different levels of difficulties observed in each task an employee is engaged in.
2.2 The payout is made twice a year:
- April Payout on the basis of performance criteria set for the period October to March.
- October Payout on the basis of performance criteria set for the period April to September.
2.3 Incentive is based on productivity against the given target in the Goal sheet.
2.4 Incentive is given out of the Booking Amount, which comes from the sale of a package.
2.5 The Departmental Head, in consensus with HRD, reserves the right to bar any employee from this incentive plan.
Criteria for Incentive Calculation of Domestic Package:
3.1 The departmental head defines the criteria/KRAs/target for assessing the employee's performance over the period of six months in the Goal sheet.
3.2 In case an employee is on leave (approved by his reporting manager), the performance target will be revised in accordance with the number of days worked.
3.3 Targets would be set at the discretion of the management and can be revised as per their discretion.
3.4 Employee's performance is rated on a scale of 1 to 6, 6 being the highest, based on parameters given in the grid below:
3.5 There will be a monthly review of the performance against the goal set as per the goal sheet.
3.6.1 In the case of business sourcing, self-sourced (sourced personally or through cold calling or through personal contacts) business will only be considered for incentive calculation.
3.6.2 Incentive will not be calculated on business that comes through office (Company Tours & Travels) contacts, e.g., contact generated through advertisement, customer calls for inquiry in the office, office database, etc.
3.7 In case the performance is continuously rated as (1) over the period of 6 months, the employee might be subject to disciplinary action, including termination of services.
Regards
From India, Calcutta
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3Objective
The variable pay policy has been formulated to recognize and reward the performers of CompanyTours and Travels in the form of incentive payout.
Procedure
2.1 The policy has been formulated keeping in mind the different tasks and the different levels of difficulties observed in each task an employee is engaged in.
2.2 The payout is made twice a year:
- April Payout on the basis of performance criteria set for the period October to March.
- October Payout on the basis of performance criteria set for the period April to September.
2.3 Incentive is based on productivity against the given target in the Goal sheet.
2.4 Incentive is given out of the Booking Amount, which comes from the sale of a package.
2.5 The Departmental Head, in consensus with HRD, reserves the right to bar any employee from this incentive plan.
Criteria for Incentive Calculation of Domestic Package:
3.1 The departmental head defines the criteria/KRAs/target for assessing the employee's performance over the period of six months in the Goal sheet.
3.2 In case an employee is on leave (approved by his reporting manager), the performance target will be revised in accordance with the number of days worked.
3.3 Targets would be set at the discretion of the management and can be revised as per their discretion.
3.4 Employee's performance is rated on a scale of 1 to 6, 6 being the highest, based on parameters given in the grid below:
Rating Goal Achievement Incentive Payout
1 not satisfactory <60% 0
2 average 61-80% 1% of Booking amount
3 good 81%-100% 1.5% of Booking amount
4 Very good 101%-120% 1.75% of Booking amount
5 Excellent 121%-150% 2% of Booking amount
6 Outstanding 151% and above 2.5% of Booking amount
3.5 There will be a monthly review of the performance against the goal set as per the goal sheet.
3.6.1 In the case of business sourcing, self-sourced (sourced personally or through cold calling or through personal contacts) business will only be considered for incentive calculation.
3.6.2 Incentive will not be calculated on business that comes through office (Company Tours & Travels) contacts, e.g., contact generated through advertisement, customer calls for inquiry in the office, office database, etc.
3.7 In case the performance is continuously rated as (1) over the period of 6 months, the employee might be subject to disciplinary action, including termination of services.
Regards
From India, Calcutta
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Performance Management System.doc