Re: Night Shift Policy - CiteHR
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Community Manager
Anshu Goyal
Human Resource

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Hi All, I am looking forward for IT industry night shift policy, can anyone provide thier inputs? Thanks Ansh
Dear Anshu,

Please include the guidelines to work in shift in the employee manual. The basic guidelines needs to be made available to employee so that they can refer at any point of time. Additionally please do consider the following discussion which would help you to design and implement that.


(Cite Contribution)

Thank you (Cite Contribution) for your inputs and thread links, i am looking out the sample policy around night shift of an IT industry, the threads provide generic information and I am not looking forward for shift roasters. I appreciate if you share any sample policy you have.

Dear Anshul,

The documents I shared , was to help you build your knowledge towards designing the policy . They were your point of reference. Any reason, why are you differentiating the night shift policy and not including it in shift working policy ? Here are few guidelines that would help you design it. Please find my queries as shared below:
  • Identify the Objective - What is the core reason why you want a night shift policy ? If your employees need to provide remote support to a different time zone , only then you would require a separate night shift policy. A work load management or space optimization would require shift working policy where the employees would work in three or four different shifts. Once you define this it would help you draw the objective to the policy.
  • Define the requirement - Once your objective have been noted. Define the requirement in bullet points. State the limitations and the bandwidth to meet those requirements.
  • Draw the process map and Identify the process owners - What is the process that you have drawn for this ? Who are your process owners ? This process would require detailed workforce management. The roster shared was to give an idea about it . Plan the work-load with your business leaders to identify the resource required to work during those shifts. Include start time, end time, breaks and options for considering over time if required.
  • Define a decision and escalation matrix - Identify the probable areas for escalation including , HR , Operation, security, administrative, logistics and facility management. Define the flow for handling those escalations. Detect the bottle necks and offer preemptive measures.
  • Define any cost implication - Take a deep view of the business requirement and identify the manpower to be resourced. Include the infrastructural and administrative costs involved. Draw a cost benefit ratio. This would help you audit this implementation.
  • Define the legal requirement - State the standards to be met under the shops and establishment act and other statutory standards. The Chandigarh IT parks may have certain codes to follow. Include any other city based legal and safety guidelines to be included.
  • Finally the conclusion, identify that areas that would be open for revision and what would remain constant.

Wish you all the best ! Do blog your design, allow us to contribute to your learning .

(Cite Contribution)

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