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RANJU1983
[IMG]file:///C:/DOCUME%7E1/hk/LOCALS%7E1/Temp/3/msohtmlclip1/01/clip_image002.jpg[/IMG]


Bikash chhetri
Mobile no: 09552504766
Email id:

OBJECTIVE:
To work in an organization of innovative and progressive ideas,that is action oriented and driven by a desire to be the best. Tobe part of a dedicated team ina professional and organizationandacceptchallengingpositions which encourages growthandexcellenceandperformanceisrewardedwithhigherresponsibilities.
Innovative Ideas: 1.Room Decoration.2. Different Types of Baths which can generate Revenue.3.Diffrent Types of Flower arrangement preparation...3. In House Laundry set up

SUMMARY: Exceptionally gifted and efficient Executive Housekeeper with huge background directing and controlling housekeeping operations and staff of the housekeeping department;
Co-coordinating between housekeeping crews to inspect assigned areas to ensure standards are met.


Summary of Qualifications
1. More than five years experience.
2. Strong ability to act as a role model in complying with organizational uniform code.
3. Exceptional knowledge and understanding of the use of color-coding system.
4. In-depth knowledge of safe practice in the use of manual cleaning equipment.
5. Great knowledge of safe practice in the use of electrical cleaning equipment.
6. Profound knowledge and understanding of and the ability to fulfill cleaning tasks to the standards.
7. Remarkable ability to follow procedure to highlight areas where cleaning standards has not been met.
8. Uncommon ability to ensure standards for the disposal of household waste are met.
9. Strong ability to ensure safe practice in handling, segregation and disposal of healthcare and general waste.
10. Sound ability to identify work situations in which personal protective equipment is necessary.
11. Profound ability to perform correct disposal of personal protective equipment after use.
12. Strong knowledge of Health and Safety practices within the ward environment relating to self and others.

Professional Experience

PRESENT JOB:
Working as Executive Housekeeper in HOTEL IVY STUDIOS from Project Stage
(A unit property of Gulmohar Builders) (Manage by Synergy Hotels & Resorts)
From 01/09/2009
Executive Housekeeper
1. Job position: Executive housekeeper

2... Responsible to: General Manager / Room Division Manager

3. Establish standards and procedures for work of housekeeping staff, and plan work schedules to ensure adequate service.
4Inspect and evaluate physical condition of establishment, and submit to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
5. Periodically inventory supplies and equipment.
6Read trade journals to keep informed of new and improved cleaning methods, products, supplies, and equipment.
7. Organize and direct departmental training programs, resolve personnel problems, hire new employees, and evaluate employee’s performance and working relationship.
8. Maintain records and prepare periodic activity and personnel reports for review by management.
9. Coordinate activities with those of other departments.
10. Select and purchase new furnishings.
11. Evaluate records to forecast department personnel requirements, and to prepare budget.
12. Perform cleaning duties in cases of emergency or staff shortage.

PAST JOB: Worked as H.K SUPERVISOR in TAJ RESIDENCY Aurangabad a unit of taj group of hotel from 29/04/2007 to 30/07/2008
H.K Supervisor
1.Job position: floor supervisor

2.Category: supervisor

3.Responsible: to executive housekeeper

4. Job definition In charge of day-to-day supervisor of all service personal working in the assigned area of the hotel. Responsible for proper cleaning and maintenance of the guest room and public area under his / her control. Responsible for the maintenance and supervision of service specification and proper training of the housekeeping staff.

5. Duties and responsibilities: To assign daily duties to the floor staff.

6. To prepare staff schedules for respective floors.

7. To inspect each room finished by the attendant with special emphasis of bathroom beds carpets, mirrors and all other fixture and furniture.

8. To check up all par stock of linen on floors ensure its timely delivery from the linen room to the floors.

9. To maintain a regular an complete advance schedule for annual maintenance and renovation of the guestroom on her allotted floor in direct consolation with the housekeeping executive.

10. To attend departmental meeting.

11. Checking up for maintenance and ensure their timely rectification prior to guest check inn.

12. Liaison with engineering for day-to-day maintenance.

13. To ensure timely and proper entire of all her room maintenance in the room history.

14. To ensure proper entire of the entire lost and found article handed over to her.

15. Daily briefing of the staff.

PAST JOB:
From 08/08/2005 to 13/02/2007 as a House keeping Supervisor in Sayaji hotels limited the biggest hotel of central India.

DESK SUPERVISOR:
1.Job position: Housekeeping Supervisor
2.Category: Staff
3.Responsible to: Exe-Housekeeper, Asst-Housekeeper, Housekeeping Exe
4. Job Description: To maintain Guest floor & laundry from Housekeeping point of view.

5. To keep area clean.

6. Removal of furniture, curtains, and other fixtures that require repairs mending washing etc.

7. Receiving, recording and allocation of the staff duties.

8.Controls key movement (master key of the floor & public area)

9. Receive and records customer requests on telephone.

10. Customer request on telephone.

11. Keep control and track of all houses keeping staff and public areas?

12. Informs the floor attendant and maintenance about the guest request and maintenance problems.

13. Keep the track of lost and found material, its recording in the register and final safekeeping.

14. Co-ordinate with engineering department about the maintenance request from the guest or housekeeping staff.

15. Co-ordinate with front office by informing them about the ready rooms, out of order rooms etc.

FLOOR SUPERVISOR:
1. Allocation of rooms for preparation to staff under them.

2.Supervising room cleaning process

3. Responsible for checking the room cleanliness for required standards.

4. Responsible for singing requisition for material for their floor.

5. Lassoing with the guest on the floor.

EALIER EXPERIENCE:
From 08/08/2004 to 08/07/2005 worked with rare hostility pvt ltd Mumbai a house keeping company as Senior Supervisor public area in sayaji hotel ltd Indore.

PUBLIC AREA SUPERVISOR:
1. Job position: Public area Senior Supervisor.

2.Category: Staff
3.Responsible to: Public Area Manager, Public Area In charge

4.Job definition: Responsible for complete maintained, upkeep and cleanliness of all public area in the
Hotel including public rest room, restaurant, bar, banquet, swimming pool and health club.

5. Duties and responsibilities: Detailed checking of all public areas.

6. Removal of furniture, curtains, and other fixtures that require repairs mending washing etc.

7.To maintain a regular and complete advance schedule of renovation of public area in direct consolation with and the concurrence of the executive house keeper

8.Supervises the work of the cleaning crew and of the maintenance

9.Liaison with the engineering department for day to day maintenance

10.Initiating periodic performance report of the public area staff

11.Co-ordinate with the night supervisor when required

IT SKILLS:
Basic fundamentals of computer, Dos, Windows 98, XP 2003, Vista Office 2000, Office XP,Office 2003 (word, excel, power point browsing & surfing of internet, transit house management system (THMS) ideas house management system, Fidelio house management system, lehost house management system.
ACADEMIC QUALIFICATION:
3 years diploma in hotel management & catering technology.
North Bengal school of HMCT regd under govt of W.B recognized by A.A.I deemed university Allahabad.
A grade by 70%
From 08/04/2002 to 15/04/2005


CURRENT CTC
2,40000 per annum + other allowance (Salary is not a matter for me)
REFERENCES:
Mr. Ravi Kotoch: G.M of Hotel IVY STUDIOS
Mobile no: 009764449580
Email id:
Mr. Atish Bose: COO of north Bengal school of hotel management
Mobile no: 009832066396 / 0094741535
Mr. Zafer: Executive House keeper Big Cinemas (Indore)
Contact no:009303348777
Mr. .Mohara :P.S.I :Mobile no:009923406951
Mr. . Rajeev Chauhan: Executive Housekeeper Taj Groups of Hotel
Contact number:09227123380
Mr. .Sudanshu Updhay :Corporate Housekeeper Cambay Hotels & Resorts
Contact number:09909953714

PLACE: Ahmadabad: DATE: 31/12/ 2009 (BIKASH CHHETRI)

From India, Ahmadabad
Attached Files (Download Requires Membership)
File Type: doc Resume.doc (68.0 KB, 262 views)
File Type: xls Daily Performance Report March 10.xls (155.5 KB, 1874 views)

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