Please check the attachment in which I mentioned about the holidays and leaves in general criteria.
I think HR person should have authority to access the policy without hindrances of top management.
Thanks & regards
From India, Mumbai
as per me, only 4 paid national holidays are permitted under bombay shops act.
for festival days, a staff can apply for it in advance and can use any casual leave if available for the festival holiday.
From India, Ulhasnagar