Hi , i just wanna ask how large organization resolve conflict of interest between major department in that organiation. E.g Marketing department and I.T. department ?
From Singapore, Singapore
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From Singapore, Singapore
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Hi Alvin23, Welcome to citehr.com!
I just want to ask how large organizations resolve conflicts of interest between major departments in that organization, e.g., the Marketing department and the I.T. department?
Resolving conflicts of interest between two departments is usually done by the CEO, keeping in mind the goals of the company. Tools/methods used by CEOs with whom I have worked closely:
1. Meetings with both sides - hear their viewpoints on the respective issues.
2. Reverse the roles - both sides present the other's perspectives.
3. Ask them to meet among themselves to arrive at a solution - which usually happens.
4. If step 3 fails - the CEO makes the final decision on the matter.
I hope this has answered your question.
Cheerio, Rajat Joshi
From India, Pune
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108I just want to ask how large organizations resolve conflicts of interest between major departments in that organization, e.g., the Marketing department and the I.T. department?
Resolving conflicts of interest between two departments is usually done by the CEO, keeping in mind the goals of the company. Tools/methods used by CEOs with whom I have worked closely:
1. Meetings with both sides - hear their viewpoints on the respective issues.
2. Reverse the roles - both sides present the other's perspectives.
3. Ask them to meet among themselves to arrive at a solution - which usually happens.
4. If step 3 fails - the CEO makes the final decision on the matter.
I hope this has answered your question.
Cheerio, Rajat Joshi
From India, Pune
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Hi Alvin!
There are 5 steps in managing conflicts:
1) Analyzing the conflict
2) Determining management strategy
3) Pre-negotiation
4) Negotiation
5) Post-negotiation
And there are 5 Conflict Management Strategies:
1) Collaboration
2) Compromise
3) Competition
4) Accommodation
5) Avoidance
One of these or a combination of these may be used by large corporates to resolve conflicts within the organization. A person in the HR department could very well be the grievance manager and could take this up with the departments having the conflict.
Hope this info was useful to you.
Cheers!
Lalita
From India, Madras
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There are 5 steps in managing conflicts:
1) Analyzing the conflict
2) Determining management strategy
3) Pre-negotiation
4) Negotiation
5) Post-negotiation
And there are 5 Conflict Management Strategies:
1) Collaboration
2) Compromise
3) Competition
4) Accommodation
5) Avoidance
One of these or a combination of these may be used by large corporates to resolve conflicts within the organization. A person in the HR department could very well be the grievance manager and could take this up with the departments having the conflict.
Hope this info was useful to you.
Cheers!
Lalita
From India, Madras
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CONFLICT MANAGEMENT.ppt