Employee Satisfaction Survey - Training & Development
CiteLegal
 
HOME RISE NEW ABOUT LOGIN
Home > Human Resource Section > Talk To Seniors

Employee Satisfaction Survey - Training & Development

virajgovekar Started The Discussion:

Dear Seniors,

As of today we do not have a Employee Satisfaction Survey in our company. But my KRA's suggest that 20% of my job should be maintaining employee satisfaction to 85%.

In order to maintain the employee satisfaction i am doing a lot of activities etc in the unit.

But i do not have measure to calculate or find the same.

Kindly forward me a format / form / survey to measure employee satisfaction.

Regards,

Viraj Govekar

India_rebel - Member Since: May 2008
I appreciate your way out to look for some solutions... The fact is even if you take survey, you can not make some actions on the ground.

It all comes from the books, goes into books, after sometimes goes into trash..

But an advise, do the survey, loyal and working class in your company, feel good about it, that after all some one came to their desk for asking the problems...

Beware of the people in HR, who do not want to do anything!!!

Go ahead!!! you will get full support from the people who do their jobs honestly.

Bob Gately - Member Since: Feb 2005
Hello Viraj:

>As of today we do not have a Employee Satisfaction Survey in our company. But my KRA's suggest that 20% of my job should be maintaining employee satisfaction to 85%.<

How many employees?

>In order to maintain the employee satisfaction i am doing a lot of activities etc in the unit.<

Are you helping supervisors to become successful in their jobs?

>But i do not have measure to calculate or find the same.<

How many employees quit or were fired last year?

Do all employees meet their goals?

Employee satisfaction is not as important as employee engagement.
  • Poor performers can be satisfied if they are paid well and treated well.
  • Poor performers can be unsatisfied even if they are paid well and treated well.
  • Good performers can be unsatisfied if they are paid well but not treated well.
  • Good performers can be unsatisfied it they are paid poorly but well treated.
  • Good performers can be unsatisified if they are unchallenged.
>Kindly forward me a format / form / survey to measure employee satisfaction.<


When employers ask employees for their opinions the employees may expect things to change. Are you in a position to make changes as a result of the survey?

virajgovekar - Member Since: Dec 2007
Dear Bob,

Thakns for the reply.

How many employees?

Around 1000 accross the group

Are you helping supervisors to become successful in their jobs?

Yes, we do a lot of training activities which helps in the overall development of a supervisor, also we send exclusive time with each person to sort out issues if any and take feedback.

How many employees quit or were fired last year?

Many, for various reasons from Job satisfaction to salary to managers.

When employers ask employees for their opinions the employees may expect things to change. Are you in a position to make changes as a result of the survey?

Though our unit is a corporate driven and whatever plans i make need an approval from corporate, i would like to do my bit by finding a solution and suggesting the same. I am hoping for the best.

virajgovekar - Member Since: Dec 2007
Dear Bob,

Thakns for the reply.

How many employees?

Around 1000 accross the group

Are you helping supervisors to become successful in their jobs?

Yes, we do a lot of training activities which helps in the overall development of a supervisor, also we send exclusive time with each person to sort out issues if any and take feedback.

How many employees quit or were fired last year?

Many, for various reasons from Job satisfaction to salary to managers.

When employers ask employees for their opinions the employees may expect things to change. Are you in a position to make changes as a result of the survey?

Though our unit is a corporate driven and whatever plans i make need an approval from corporate, i would like to do my bit by finding a solution and suggesting the same. I am hoping for the best.




Quote:
Originally Posted by Bob Gately View Post
Hello Viraj:

>As of today we do not have a Employee Satisfaction Survey in our company. But my KRA's suggest that 20% of my job should be maintaining employee satisfaction to 85%.<

How many employees?

>In order to maintain the employee satisfaction i am doing a lot of activities etc in the unit.<

Are you helping supervisors to become successful in their jobs?

>But i do not have measure to calculate or find the same.<

How many employees quit or were fired last year?

Do all employees meet their goals?

Employee satisfaction is not as important as employee engagement.
  • Poor performers can be satisfied if they are paid well and treated well.
  • Poor performers can be unsatisfied even if they are paid well and treated well.
  • Good performers can be unsatisfied if they are paid well but not treated well.
  • Good performers can be unsatisfied it they are paid poorly but well treated.
  • Good performers can be unsatisified if they are unchallenged.
>Kindly forward me a format / form / survey to measure employee satisfaction.<


When employers ask employees for their opinions the employees may expect things to change. Are you in a position to make changes as a result of the survey?

vinancorp - Member Since: Mar 2009
Thanks very much Bob, nice information

Let me introduce all of you some employee satisfaction.

I hope that it is useful for our community.


1. Minnesota Satisfaction Questionnaire (MSQ) Short Form

2. Employee satisfaction form

3. Sample employee satisfaction survey

4. Employee satisfaction survey form

5. Employee satisfaction questionnaire


Source: Employee satisfaction form

Best regards

dcamelia2010 - Member Since: Oct 2010
Quote:
Originally Posted by virajgovekar View Post
Dear Seniors,

As of today we do not have a Employee Satisfaction Survey in our company. But my KRA's suggest that 20% of my job should be maintaining employee satisfaction to 85%.

In order to maintain the employee satisfaction i am doing a lot of activities etc in the unit.

But i do not have measure to calculate or find the same.

Kindly forward me a format / form / survey to measure employee satisfaction.

Regards,

Viraj Govekar
EMPLOYEE SATISFACTION FORM

We are conducting an Employee satisfaction survey to measure you satisfaction level at our company.

This survey is aimed at providing us an opportunity to communicate our opinions about our company and job. We assure you that your responses will be held in confidence.

1. Instruction for survey

• Kindly rate your satisfaction level on the questions given below
• Kindly add comments with the questions, if any.
• Mentioning your name at the end of the form.
• Send this form to HR department before…. HR department is responsible to collect all employee satisfaction forms.

2. Rating scale of survey:

5- Very Satisfied
4- Satisfied
3- Neither Satisfied nor Dissatisfied
2- Dissatisfied
1- Very Dissatisfied

3. Content of question:

You design a table with columns of question, answer. You also should leave a space for comments of each question.
1. How satisfied are you with your job security at our company?
2. How satisfied are you with the performance management system & the outcome?
3. How satisfied are you with our company?
4. How satisfied are you with our company’s employee policies?
5. How satisfied are you with the fairness of the way the company treats all employees?
6. How satisfied are you with overall communication at our company?
7. How satisfied are you with the facilities provided by our company?
8. How satisfied are you with your job?
9. What is expected out of you at work?
10. How satisfied are you with your level involvement in project planning & execution?
11. How satisfied are you with your salary in the company?
12. What are the key three things/initiatives that can be introduced?
13. If you have any additional information or comments that you feel will be of assistance to this survey, please write them in the space below:
14. How satisfied are you with the opportunities to advance in our company?
15. How satisfied are you with the training & development provided by our company?
16. How satisfied are you with the supervision you receive?
17. What are the three things that you feel needs to be improved the most at company?
18. What are the three things that you feel need to be discontinued at company?

Autumn Jane - Member Since: Jun 2008
Dear Viraj

May I know what unit are you from?

1. You should have gotten clarification from your direct superior for your KRA and targets when it was assigned to you.

2. Employee Satisfaction Survey is usually a HR-driven company-wide initiative. If you are not HR, you may like to explore with HR to design and conduct one accordingly.

3. A word of caution is that if the organization is not ready to change or willing to change, please do not conduct such a survey because employees' expectations are raised and looking forward to changes. But if it did not happen, employees will no longer trust and have confidence with the management and organization for future survey. C

4. When an organization identifies Employee Satisfaction Index as a corporate KPI, then a formal survey needs to be done. But the very first time you conduct this survey is in actual fact to determine your base line and then how much you want to improve. Example, from the current 70%, after a whole-year of initiatives, to achieve the target of 85%.

5. In your case, you need to proceed with this first survey. The survey results is your roapmap to changes & initiatives. These are targeted changes and initiatives that the employees are looking for that will definitely improve satsifaction level and not just lots of activities but not meeting expectations.

6. Survey results need to be communicated to the whole organization and action plans need to be identified and carried out in the next "52 weeks" after result sharing in order to achieve the optimum goals.

7. If you go through CiteHR for Employee Satisfaction Survey Questionnaires or Forms, you would be able to download many quality versions of the questionnaire. Select one and customize it to meet your needs.

Regards
Autumn Jane

Found This Useful? +Vote Up This Page Via Google.  

Why Vote? User validation is extremely important for good content to prosper.
Disclaimer: This network and the advice provided in good faith by our members only facilitates as a direction towards the actions necessary. The advice should be validated by proper consultation with a certified professional. The network or the members providing advice cannot be held liable for any consequences, under any circumstances.




Explore Topical Knowledge Areas

Interesting Relevant Discussions


DISCUSSSION STATISTICS


1
LIKES

3429
VIEWS

7
REPLIES

PLEASE KEEP YOUR CONDUCT PROFESSIONAL AND POLITE


3M Users, 100K+ Documents & 450K+ Discussions

Share »

Community Support & Professional Insights. Login or Register.
Email/Username     Password  

About Us - Advertise - Contact Us - RSS   On Google+  
All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Privacy Policy | Disclaimer | Terms Of Service
Facebook Page | Follow Us On Twitter | Linkedin Network