I wana know what is KPO ? Its concept/ Definition ? Its implications (Pros & Cons) And its application or example ?
From Pakistan, Lahore
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Dear Shahzad,

Knowledge Process Outsourcing (KPO) is a form of outsourcing in which knowledge-related and information-related work is carried out by workers in a different company, usually in a different country. Unlike the outsourcing of manufacturing, this typically involves high-value work carried out by highly skilled staff. KPO firms, in addition to providing expertise in the processes themselves, often make many low-level business decisions - typically those that are easily undone if they conflict with higher-level business plans.

Regards,
Shahzad

From Pakistan, Karachi
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