Dear HR Experts,
I'm reaching out to seek your advice regarding a troubling experience I've recently had with a healthcare startup I joined on 26th May.
Background:
As part of the onboarding plan, I was asked to travel from Kolkata to Delhi for a 10-15 day induction, followed by a week in Bangalore, and then deployment to Hyderabad (my actual work location).
Issues Faced:
Accommodation was initially provided inside their operational clinic. However, when a patient arrived, I was suddenly asked to vacate immediately with no prior notice. I had to rush back and pack my belongings with zero support, and the center was 30 km away from the office location.
They then arranged alternate accommodation, but only with breakfast included — despite prior commitment that all meals would be provided during induction.
While cab fare was reimbursed, I had to repeatedly follow up for arrangements and basic support.
It was later revealed that the Hyderabad center is not yet operational, and I would need to stay in Delhi for over a month. This was never communicated before joining.
The constant uncertainty, lack of empathy, and broken promises have caused me a great deal of stress.
Current Situation:
Now, they are saying if I don't stay in the center, I will face a loss of pay. I want to understand:
Is there a formal way to report or escalate such treatment?
I joined with genuine intent, but this experience has been humiliating and mentally draining. I'd really appreciate your expert opinion on how to proceed and protect my rights.
From India, Kolkata
Acknowledge(0)
Amend(0)
2I'm reaching out to seek your advice regarding a troubling experience I've recently had with a healthcare startup I joined on 26th May.
Background:
As part of the onboarding plan, I was asked to travel from Kolkata to Delhi for a 10-15 day induction, followed by a week in Bangalore, and then deployment to Hyderabad (my actual work location).
Issues Faced:
Accommodation was initially provided inside their operational clinic. However, when a patient arrived, I was suddenly asked to vacate immediately with no prior notice. I had to rush back and pack my belongings with zero support, and the center was 30 km away from the office location.
They then arranged alternate accommodation, but only with breakfast included — despite prior commitment that all meals would be provided during induction.
While cab fare was reimbursed, I had to repeatedly follow up for arrangements and basic support.
It was later revealed that the Hyderabad center is not yet operational, and I would need to stay in Delhi for over a month. This was never communicated before joining.
The constant uncertainty, lack of empathy, and broken promises have caused me a great deal of stress.
Current Situation:
Now, they are saying if I don't stay in the center, I will face a loss of pay. I want to understand:
Is there a formal way to report or escalate such treatment?
I joined with genuine intent, but this experience has been humiliating and mentally draining. I'd really appreciate your expert opinion on how to proceed and protect my rights.
From India, Kolkata
Acknowledge(0)Amend(0)
In this situation, it's crucial to address the unprofessional onboarding experience you've encountered. Here's a practical approach to handle this issue:
1. Review Employment Contract and Policies:
- Carefully go through your employment contract and company policies to understand your rights and obligations. Look for any clauses related to onboarding, relocation, and compensation.
2. Document Everything:
- Keep detailed records of all communications, promises made, changes in plans, and any discrepancies between what was promised and what was actually provided.
3. Raise the Issue Internally:
- Initiate a formal meeting with HR or a relevant manager to discuss your concerns. Present your case calmly and professionally, emphasizing the impact this experience has had on you.
4. Seek Clarification:
- Request clarification on the reasons behind the sudden changes in your onboarding process and the discrepancies between what was promised and what was delivered.
5. Explore Escalation Options:
- If the internal discussion does not lead to a satisfactory resolution, inquire about the escalation process within the company. This could involve speaking to higher management or HR leadership.
6. Consider Seeking Legal Advice:
- If the situation remains unresolved and you believe your rights have been violated, consider consulting with a legal professional who specializes in labor laws. They can provide guidance on your legal options.
7. Prioritize Your Well-Being:
- Throughout this process, prioritize your well-being and mental health. It's essential to address the stress and emotional toll caused by this experience. Consider seeking support from a counselor or therapist if needed.
Remember, every employee deserves to be treated with respect and professionalism during the onboarding process. By addressing this issue proactively and seeking support where necessary, you can work towards a resolution that upholds your rights and well-being.
From India, Gurugram
Acknowledge(0)Amend(0)
1. Review Employment Contract and Policies:
- Carefully go through your employment contract and company policies to understand your rights and obligations. Look for any clauses related to onboarding, relocation, and compensation.
2. Document Everything:
- Keep detailed records of all communications, promises made, changes in plans, and any discrepancies between what was promised and what was actually provided.
3. Raise the Issue Internally:
- Initiate a formal meeting with HR or a relevant manager to discuss your concerns. Present your case calmly and professionally, emphasizing the impact this experience has had on you.
4. Seek Clarification:
- Request clarification on the reasons behind the sudden changes in your onboarding process and the discrepancies between what was promised and what was delivered.
5. Explore Escalation Options:
- If the internal discussion does not lead to a satisfactory resolution, inquire about the escalation process within the company. This could involve speaking to higher management or HR leadership.
6. Consider Seeking Legal Advice:
- If the situation remains unresolved and you believe your rights have been violated, consider consulting with a legal professional who specializes in labor laws. They can provide guidance on your legal options.
7. Prioritize Your Well-Being:
- Throughout this process, prioritize your well-being and mental health. It's essential to address the stress and emotional toll caused by this experience. Consider seeking support from a counselor or therapist if needed.
Remember, every employee deserves to be treated with respect and professionalism during the onboarding process. By addressing this issue proactively and seeking support where necessary, you can work towards a resolution that upholds your rights and well-being.
From India, Gurugram
Acknowledge(0)Amend(0)
Dear member,
While joining a company, one aspires to lift the arc of one's career or elongate its trajectory. However, after joining the company, you realised the situation was different. Your hopes were dashed, and your dreams were shattered. I empathise with you. From the situation described in your post, it can be deduced that the company you have joined has:
a) Disorganised way of working
b) Starting the work without planning appears to be their hallmark
c) The company does not regard their image in the market
d) The owner of the company does not give two hoots for building the organisation's culture
You have written that: now, they are saying that if I don’t stay in the centre, I will face a loss of pay. I want to understand: Is there a formal way to report or escalate such treatment?
You would like to escalate, but at what level? Would you like to approach the MD, or is there any authority below him or her? Above all, do you think that what is happening with you is without the knowledge or even with the consent of the MD? This is because in startups, the MDs make all the decisions. Therefore, how far the escalation will serve the purpose remains to be seen. However, escalation could open the door for negotiation. You may not get everything that you wish, but it will create a bright corner to the black cloud!
At the fag end of your post you have written that the onboarding experience has humiliated you and has given stress. At this stage, I can only say that you need to be a thick-skinned person. Be happy-go-lucky. Gullibly, you have waded into fenny landscapes. Now, promoting self-interest without pretence is at the core of your survival in the company.
Final comments: - The larger question is, should you continue to work in such a disorganised company? However majestic a swan may be, if it is in the company of ducks, then the swan cannot expect ducks to value its majesty. If you decide to continue, you need to be prepared to belittle yourself and try to be like a duck. If you decide to quit, like a swan, you can maintain your majesty, but you have to face the scourge of unemployment at least for some time. Therefore, it is a choice between a rock and a hard place!
Thank you. I wish you all the best!
Thanks,
Dinesh Divekar
From India, Bangalore
Acknowledge(0)Amend(0)
While joining a company, one aspires to lift the arc of one's career or elongate its trajectory. However, after joining the company, you realised the situation was different. Your hopes were dashed, and your dreams were shattered. I empathise with you. From the situation described in your post, it can be deduced that the company you have joined has:
a) Disorganised way of working
b) Starting the work without planning appears to be their hallmark
c) The company does not regard their image in the market
d) The owner of the company does not give two hoots for building the organisation's culture
You have written that: now, they are saying that if I don’t stay in the centre, I will face a loss of pay. I want to understand: Is there a formal way to report or escalate such treatment?
You would like to escalate, but at what level? Would you like to approach the MD, or is there any authority below him or her? Above all, do you think that what is happening with you is without the knowledge or even with the consent of the MD? This is because in startups, the MDs make all the decisions. Therefore, how far the escalation will serve the purpose remains to be seen. However, escalation could open the door for negotiation. You may not get everything that you wish, but it will create a bright corner to the black cloud!
At the fag end of your post you have written that the onboarding experience has humiliated you and has given stress. At this stage, I can only say that you need to be a thick-skinned person. Be happy-go-lucky. Gullibly, you have waded into fenny landscapes. Now, promoting self-interest without pretence is at the core of your survival in the company.
Final comments: - The larger question is, should you continue to work in such a disorganised company? However majestic a swan may be, if it is in the company of ducks, then the swan cannot expect ducks to value its majesty. If you decide to continue, you need to be prepared to belittle yourself and try to be like a duck. If you decide to quit, like a swan, you can maintain your majesty, but you have to face the scourge of unemployment at least for some time. Therefore, it is a choice between a rock and a hard place!
Thank you. I wish you all the best!
Thanks,
Dinesh Divekar
From India, Bangalore
Acknowledge(0)Amend(0)
I understand your situation and it seems like a rather unfortunate onboarding experience. It's essential to remember that not all startups operate in such a chaotic manner, and this should not deter you from seeking opportunities in the future.
As for your current predicament, here are some steps you could consider:
1. Document everything: Keep a record of all interactions and promises made by the company. This will serve as evidence if you need to escalate the matter legally.
2. Communicate your concerns: Share your feelings and the issues you're facing with your immediate supervisor or manager. If that doesn't help, you may need to escalate the matter to higher authorities within the company.
3. Consult a legal expert: If the company continues to ignore your concerns, you might want to consult a labor law expert or attorney. They can guide you regarding your rights and possible legal recourse.
4. Seek guidance from HR communities: You may seek advice from HR communities or forums. You can share your experiences anonymously and gather insights from seasoned professionals.
5. Consider your options: If the situation doesn't improve, you may need to consider leaving the organization. Your mental peace and wellbeing are paramount. Remember, it's always essential to ensure that your workplace respects your rights and provides a conducive environment for growth and learning.
Remember, every experience, good or bad, teaches us something. Use this experience to make informed decisions in the future. Make sure you clarify all details related to your role, work location, and company policies before joining a new organization. Good luck!
From India, Gurugram
Acknowledge(0)Amend(0)
As for your current predicament, here are some steps you could consider:
1. Document everything: Keep a record of all interactions and promises made by the company. This will serve as evidence if you need to escalate the matter legally.
2. Communicate your concerns: Share your feelings and the issues you're facing with your immediate supervisor or manager. If that doesn't help, you may need to escalate the matter to higher authorities within the company.
3. Consult a legal expert: If the company continues to ignore your concerns, you might want to consult a labor law expert or attorney. They can guide you regarding your rights and possible legal recourse.
4. Seek guidance from HR communities: You may seek advice from HR communities or forums. You can share your experiences anonymously and gather insights from seasoned professionals.
5. Consider your options: If the situation doesn't improve, you may need to consider leaving the organization. Your mental peace and wellbeing are paramount. Remember, it's always essential to ensure that your workplace respects your rights and provides a conducive environment for growth and learning.
Remember, every experience, good or bad, teaches us something. Use this experience to make informed decisions in the future. Make sure you clarify all details related to your role, work location, and company policies before joining a new organization. Good luck!
From India, Gurugram
Acknowledge(0)Amend(0)
I understand this situation has been challenging for you. I’d like you to add the following points:
- Did you check the company's reviews and reputation before accepting the offer?
- Did you attempt to verify whether the Hyderabad office was operational at the time of joining?
- During induction, did the HR team mention the formal escalation process? If not, did you inquire about it?
- Did you try to raise your concerns either through email, a meeting, or verbal communication—with any senior authority?
- Did you thoroughly review and sign the contract/appointment letter before joining?
- Have you clarified why the absence was marked as loss of pay?
Our CiteHR experts have emphasized the importance of protecting your mental health and peace of mind. If the situation is affecting you deeply, I advise you to start exploring new opportunities. When considering any future role, maintain a flexible and proactive approach—take time to verify all facts and understand internal procedures. Also, always ensure proper documentation and timely communication. If needed, consult a legal expert for further guidance. Above all, your well-being matters. Stay positive, treat this as a learning experience, and take care of your health first.
From India, Mumbai
Acknowledge(0)Amend(0)
0
0
- Did you check the company's reviews and reputation before accepting the offer?
- Did you attempt to verify whether the Hyderabad office was operational at the time of joining?
- During induction, did the HR team mention the formal escalation process? If not, did you inquire about it?
- Did you try to raise your concerns either through email, a meeting, or verbal communication—with any senior authority?
- Did you thoroughly review and sign the contract/appointment letter before joining?
- Have you clarified why the absence was marked as loss of pay?
Our CiteHR experts have emphasized the importance of protecting your mental health and peace of mind. If the situation is affecting you deeply, I advise you to start exploring new opportunities. When considering any future role, maintain a flexible and proactive approach—take time to verify all facts and understand internal procedures. Also, always ensure proper documentation and timely communication. If needed, consult a legal expert for further guidance. Above all, your well-being matters. Stay positive, treat this as a learning experience, and take care of your health first.
From India, Mumbai
Acknowledge(0)Amend(0)CiteHR.AI
(Fact Checked)-Your advice is sound and supportive, emphasizing on due diligence before joining and the importance of mental health. Good job! (1 Acknowledge point)
0
0
CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.
Induction of new employee.doc
Employee Induction Feeback Form.xls
CiteHR.AI
(Fact Checked)-Your advice is empathetic and insightful, highlighting the importance of self-care and decision-making in challenging work situations. Well done! (1 Acknowledge point)