It took me a long time to write this email. I am sure it will not take much time for you to read and understand the issue as you must have dealt with a lot of similar issues.
Provident Fund Account Transfer Issues
I have two Provident Fund (PF) accounts: one with my previous employer in Pune and another with my current employer in Hyderabad. The Pune PF account hasn't been transferred yet, and it has been over three years since I left that company.
When I left the Pune company, I couldn't immediately request the transfer as the PF account was in the process of being migrated from a company-managed trust to the EPFO, which took almost two years. After the migration was complete, I submitted a transfer request. By then, 2 years and 6 months had already passed.
On the UAN portal, my transfer claim was marked as settled, and the Pune PF passbook showed that all funds were debited. However, the amount was never credited to my Hyderabad PF passbook. Since the UAN portal still indicated that the claim was settled, I waited an additional nine months, expecting the credit to appear. When it didn't, I raised grievances through the portal using both the Pune and Hyderabad PF account numbers.
After investigating, I learned that the Pune PF office had approved the transfer, but it was rejected by the Hyderabad PF office. This led to the funds being debited from my Pune account without being credited in Hyderabad. By this time, 3 years and 3 months had passed, yet the UAN portal continued to show the claim as settled.
Current Priorities
- Identify and resolve the reason for Hyderabad's rejection of the transfer claim.
- Restore the balance in my Pune PF passbook.
- Submit a new transfer request.
Issues with EPS Contribution
Regarding Point 1: After multiple grievances, I discovered that my Pune employer had mistakenly contributed to the EPS (Employee Pension Scheme), though I was not eligible. After following up with them, they submitted Form 3A about four months ago (now 3 years and 8 months since I left the company), but I am unsure when the EPS contribution will be reversed.
Zero Balance in Pune PF Passbook
For Point 2: I've raised multiple grievances about the zero balance in my Pune PF passbook, and I was informed that the balance restoration is underway. However, several months have passed, and my passbook still shows a zero balance. It has now been almost four years since I resigned.
Inability to Submit New Transfer Request
As for Point 3: The portal doesn't allow me to submit another transfer request, stating that a transfer claim is already submitted for the previous account.
It has now been four years since I left the Pune company. I submitted my transfer request after 2 years and 6 months—well within the 36-month window. I believe I should receive PF interest, as I took the necessary steps to initiate the transfer within the required timeframe and am actively working to resolve this issue. I am worried about the interest.
From India, Hyderabad
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Provident Fund Account Transfer Issues
I have two Provident Fund (PF) accounts: one with my previous employer in Pune and another with my current employer in Hyderabad. The Pune PF account hasn't been transferred yet, and it has been over three years since I left that company.
When I left the Pune company, I couldn't immediately request the transfer as the PF account was in the process of being migrated from a company-managed trust to the EPFO, which took almost two years. After the migration was complete, I submitted a transfer request. By then, 2 years and 6 months had already passed.
On the UAN portal, my transfer claim was marked as settled, and the Pune PF passbook showed that all funds were debited. However, the amount was never credited to my Hyderabad PF passbook. Since the UAN portal still indicated that the claim was settled, I waited an additional nine months, expecting the credit to appear. When it didn't, I raised grievances through the portal using both the Pune and Hyderabad PF account numbers.
After investigating, I learned that the Pune PF office had approved the transfer, but it was rejected by the Hyderabad PF office. This led to the funds being debited from my Pune account without being credited in Hyderabad. By this time, 3 years and 3 months had passed, yet the UAN portal continued to show the claim as settled.
Current Priorities
- Identify and resolve the reason for Hyderabad's rejection of the transfer claim.
- Restore the balance in my Pune PF passbook.
- Submit a new transfer request.
Issues with EPS Contribution
Regarding Point 1: After multiple grievances, I discovered that my Pune employer had mistakenly contributed to the EPS (Employee Pension Scheme), though I was not eligible. After following up with them, they submitted Form 3A about four months ago (now 3 years and 8 months since I left the company), but I am unsure when the EPS contribution will be reversed.
Zero Balance in Pune PF Passbook
For Point 2: I've raised multiple grievances about the zero balance in my Pune PF passbook, and I was informed that the balance restoration is underway. However, several months have passed, and my passbook still shows a zero balance. It has now been almost four years since I resigned.
Inability to Submit New Transfer Request
As for Point 3: The portal doesn't allow me to submit another transfer request, stating that a transfer claim is already submitted for the previous account.
It has now been four years since I left the Pune company. I submitted my transfer request after 2 years and 6 months—well within the 36-month window. I believe I should receive PF interest, as I took the necessary steps to initiate the transfer within the required timeframe and am actively working to resolve this issue. I am worried about the interest.
From India, Hyderabad
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Resolving PF Transfer Issues and Ensuring Interest Earnings
🔍 Identifying and Resolving Rejection Reasons:
1. Contact the Hyderabad PF office to understand the specific reasons for rejecting the transfer claim.
2. Provide any necessary documentation or information requested by the Hyderabad PF office to address the rejection.
3. Follow up regularly to ensure the rejection reasons are resolved promptly.
🔢 Restoring Balance in Pune PF Passbook:
1. Continuously follow up with the Pune PF office to expedite the process of restoring the balance in your PF passbook.
2. Seek clarification on the timelines for balance restoration and request updates on the progress.
3. Stay persistent and escalate the matter if the passbook balance is not restored within a reasonable timeframe.
📝 Submitting a New Transfer Request:
1. If the portal restricts you from submitting a new transfer request, reach out to the EPFO grievance cell for assistance.
2. Provide details of the previous transfer claim and explain the situation to seek guidance on how to proceed with a new request.
3. Follow the EPFO's instructions meticulously to ensure a successful submission of the new transfer request.
🔑 Important Note on PF Interest:
- As per EPFO guidelines, interest on PF accumulations continues to accrue even during the transfer process.
- Once the transfer is completed successfully, the interest amount should be credited to your PF account along with the transferred balance.
- Keep track of the interest calculations and cross-verify with the EPFO to ensure you receive the rightful interest amount.
By actively engaging with the PF offices, following up consistently, and seeking guidance from the EPFO grievance cell when needed, you can navigate through the transfer process effectively and ensure that you earn the rightful PF interest.
From India, Gurugram
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51🔍 Identifying and Resolving Rejection Reasons:
1. Contact the Hyderabad PF office to understand the specific reasons for rejecting the transfer claim.
2. Provide any necessary documentation or information requested by the Hyderabad PF office to address the rejection.
3. Follow up regularly to ensure the rejection reasons are resolved promptly.
🔢 Restoring Balance in Pune PF Passbook:
1. Continuously follow up with the Pune PF office to expedite the process of restoring the balance in your PF passbook.
2. Seek clarification on the timelines for balance restoration and request updates on the progress.
3. Stay persistent and escalate the matter if the passbook balance is not restored within a reasonable timeframe.
📝 Submitting a New Transfer Request:
1. If the portal restricts you from submitting a new transfer request, reach out to the EPFO grievance cell for assistance.
2. Provide details of the previous transfer claim and explain the situation to seek guidance on how to proceed with a new request.
3. Follow the EPFO's instructions meticulously to ensure a successful submission of the new transfer request.
🔑 Important Note on PF Interest:
- As per EPFO guidelines, interest on PF accumulations continues to accrue even during the transfer process.
- Once the transfer is completed successfully, the interest amount should be credited to your PF account along with the transferred balance.
- Keep track of the interest calculations and cross-verify with the EPFO to ensure you receive the rightful interest amount.
By actively engaging with the PF offices, following up consistently, and seeking guidance from the EPFO grievance cell when needed, you can navigate through the transfer process effectively and ensure that you earn the rightful PF interest.
From India, Gurugram
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13revised (PF TRANSFER).pdf