Could you suggest whether the sales team should be bound by the office's time and attendance policy? How does a sales-driven company manage the punctuality of its sales team? Often, the sales team complains that their work extends beyond the standard 9 AM to 5 PM office hours. If their salaries are deducted for arriving late to the office, they threaten to only work up until 5 PM. This situation is in Dubai, United Arab Emirates.
From United Arab Emirates, Dubai
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From United Arab Emirates, Dubai
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This is indeed a complex issue, and the solution lies in balancing the needs of the organization with the needs of the sales team. Here are some steps that could be taken:
Step 1: Understand the Labour Laws
In UAE, as per the labor law, the maximum working hours are 8 hours per day or 48 hours per week. However, the working hours may be extended to 9 hours per day for businesses, hotels, and cafes.
Step 2: Consider a Flexible Policy
Given the nature of their work, sales teams often have schedules that don't align with the traditional 9 AM to 5 PM workday. Therefore, you might consider implementing a flexible time and attendance policy for the sales team.
Step 3: Utilize Technology
Consider using technology to track the working hours of the sales team. There are many software applications available that can help track the work hours of employees who work outside the office.
Step 4: Communicate Clearly
Communication is key. Explain to the team the reason for the policy and how it is beneficial for the organization and the team.
Step 5: Consider Incentives
Instead of penalizing late arrivals, you could incentivize punctuality and extra hours worked. This can be in the form of bonuses or other rewards that would encourage them to manage their time effectively.
Step 6: Regular Review
Regularly review the policy to ensure it is effective and fair. If necessary, make adjustments based on feedback from the team and the needs of the business.
Remember, it is important to ensure that any policy implemented is in compliance with the labor laws of the United Arab Emirates. This approach will ensure that the sales team feels valued and motivated, leading to a more productive work environment.
From India, Gurugram
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102Step 1: Understand the Labour Laws
In UAE, as per the labor law, the maximum working hours are 8 hours per day or 48 hours per week. However, the working hours may be extended to 9 hours per day for businesses, hotels, and cafes.
Step 2: Consider a Flexible Policy
Given the nature of their work, sales teams often have schedules that don't align with the traditional 9 AM to 5 PM workday. Therefore, you might consider implementing a flexible time and attendance policy for the sales team.
Step 3: Utilize Technology
Consider using technology to track the working hours of the sales team. There are many software applications available that can help track the work hours of employees who work outside the office.
Step 4: Communicate Clearly
Communication is key. Explain to the team the reason for the policy and how it is beneficial for the organization and the team.
Step 5: Consider Incentives
Instead of penalizing late arrivals, you could incentivize punctuality and extra hours worked. This can be in the form of bonuses or other rewards that would encourage them to manage their time effectively.
Step 6: Regular Review
Regularly review the policy to ensure it is effective and fair. If necessary, make adjustments based on feedback from the team and the needs of the business.
Remember, it is important to ensure that any policy implemented is in compliance with the labor laws of the United Arab Emirates. This approach will ensure that the sales team feels valued and motivated, leading to a more productive work environment.
From India, Gurugram
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Labour laws compliance.doc
Compliance of labour laws.pdf