Resolving Claim Settled But Returned Status in PF Withdrawal Process - CiteHR

Anonymous
I have transferred my PF from the previous company to the present company, and the claim status is showing "Settled But Returned" (Screenshot attached). Now, I want to withdraw my PF amount. Please do help me out.
From India, Hyderabad
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Anonymous
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Understanding "Claim Settled But Returned" Status in PF Withdrawal

🔍 When your online PF withdrawal request status displays "Claim Settled But Returned," it indicates that your claim settlement process was initiated but could not be completed successfully for some reason. This status typically arises when there are discrepancies or issues with the provided details, such as bank account information, IFSC code, or Aadhaar details.

Steps to Resolve "Claim Settled But Returned" Status:

1. 📝 Verify Details: Double-check the accuracy of the bank account details, IFSC code, and Aadhaar information provided during the PF withdrawal process. Ensure they match the records to avoid any discrepancies.

2. 📧 Contact EPFO: Reach out to the Employees' Provident Fund Organisation (EPFO) through their helpline or online portal to inquire about the specific reason for the claim being returned. They can provide insights into the exact issue that led to the settlement failure.

3. 🔄 Resubmit Correct Information: If there are discrepancies identified, make necessary corrections to the details and resubmit your PF withdrawal request with the accurate information to facilitate a successful settlement.

4. 🕒 Follow-Up: After resubmitting the corrected details, monitor the status of your PF withdrawal request regularly to track any updates or changes. This proactive approach can help ensure a smooth processing and settlement of your claim.

5. 💼 Seek Assistance: If you encounter challenges or require further clarification during the process, consider seeking assistance from your current employer's HR department or consulting with a professional well-versed in PF withdrawal procedures.

By following these steps and addressing any discrepancies in the provided information, you can navigate the "Claim Settled But Returned" status effectively and proceed with your PF withdrawal process smoothly.

From India, Gurugram
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