Background
AFL has been in business for over two and a half decades and is now part of CAC Holdings Company, Japan. We adopt leading-edge technologies with in-house skills and core expertise to address customer requirements in areas of Personal Productivity Appliances, Servers, Storage, Security, Cloud, Mobility, Virtualization, and Networking solutions. We have acquired the trust and confidence of over 3,000 customers, representing the most contemporary technologies and solutions of major IT vendors such as IBM, HP, Dell, EMC, Citrix, VMware, Oracle, and Symantec, just to name a few.
We are a global company recognized in the market for delivering highly appreciated and valued solutions and services to enterprises, helping align their IT investments with business priorities. Technologies in systems integration, networking, virtualization, and security are evolving almost every six months, making it an exciting time for all at AFL to be involved in enabling our customers to optimize their IT investments while addressing every area of IT leverage they may want to initiate.
Position: Account Manager - Services Sales
Reports to: General Manager/Regional Manager - Services Sales
Subordinates: Practice team
Place of Work: New Delhi, Mumbai, Bangalore, Chennai
Key Relationships:
- Business Practice Teams
- Business Vertical Teams
- Delivery/Services Team
- Sales Operations
- Marketing & Alliance Team
Main Areas of Work:
- This role is suitable for those who have a proven track record of managing services sales in a leading IT organization.
- Leveraging an IT background and familiarity with enterprise IT products, solutions, and services.
- Understanding the services sales process to deliver appropriate support in lead qualification, presentation, proposal development, contract negotiation, and closure.
- The complete product/solutions/services range will be the main focus.
- The selected person must be an excellent communicator and have the intellectual horsepower to absorb an ever-changing landscape of technology change and position AFL in the most favorable light.
- Opening new accounts and generating a healthy funnel in line with the targets for "Networked IT Services."
- Forecasting and achieving monthly business targets by offering bundled IT solutions to enterprise customers.
- Business planning strategy and execution of the strategies for the assigned territory.
- Managing account relationships, senior-level positioning, and effective account mapping.
Key Responsibilities:
- Relationship building and experience in handling large AMC deals.
- Understanding the technical requirements of customers, making presentations to clients, developing sales projection plans, executing orders, ensuring customer satisfaction, and negotiating and closing orders.
- Negotiation and sales skills, including lead generation of AMC.
- Exhaustive experience in driving customer satisfaction-related deliverables.
- Having a relationship with OEM (Enterprise IT Products OEM) is an added advantage.
- Self-motivated and able to work independently.
- A self-starter who takes ownership and runs business independently; this position requires a deep thinker who can come up with new, out-of-the-box ideas as the market space is competitive and requires an innovative approach to win customers.
- Demonstrated excellence in implementing and delivering services solutions for various industry verticals like Manufacturing, Telecom, Govt/PSUs, Healthcare, BFSI, and so on.
Key Result Areas:
- Opening new accounts and generating a healthy funnel in line with the targets for forecasting and achieving monthly business targets by offering bundled IT solutions to customers.
- Business planning strategy and execution of the strategies for the assigned territory.
- Managing account relationships, senior-level positioning, and effective account mapping.
Relevant Experience:
- 10+ years of experience in IT services sales/account management experience/direct sales.
- Experience in solution and consultative sales of IT and network services like hosted applications, mail messaging, managed IT, and IT infrastructure management tools.
- Experience in handling enterprise accounts/account management and technical sales.
Qualifications:
- Graduate with MBA preferred.
Personal Attributes:
- Good communication, presentation, and client handling skills, with a technical bent of mind.
- Team player and business partner.
- Excellence in business ethics and integrity.
- Ability to perform under pressure.
- Good team player with a high confidence level to lead nominated accounts without the need for a lot of supervision.
- Establishment and effective use of internal and external relationships.
From India, Chennai
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AFL has been in business for over two and a half decades and is now part of CAC Holdings Company, Japan. We adopt leading-edge technologies with in-house skills and core expertise to address customer requirements in areas of Personal Productivity Appliances, Servers, Storage, Security, Cloud, Mobility, Virtualization, and Networking solutions. We have acquired the trust and confidence of over 3,000 customers, representing the most contemporary technologies and solutions of major IT vendors such as IBM, HP, Dell, EMC, Citrix, VMware, Oracle, and Symantec, just to name a few.
We are a global company recognized in the market for delivering highly appreciated and valued solutions and services to enterprises, helping align their IT investments with business priorities. Technologies in systems integration, networking, virtualization, and security are evolving almost every six months, making it an exciting time for all at AFL to be involved in enabling our customers to optimize their IT investments while addressing every area of IT leverage they may want to initiate.
Position: Account Manager - Services Sales
Reports to: General Manager/Regional Manager - Services Sales
Subordinates: Practice team
Place of Work: New Delhi, Mumbai, Bangalore, Chennai
Key Relationships:
- Business Practice Teams
- Business Vertical Teams
- Delivery/Services Team
- Sales Operations
- Marketing & Alliance Team
Main Areas of Work:
- This role is suitable for those who have a proven track record of managing services sales in a leading IT organization.
- Leveraging an IT background and familiarity with enterprise IT products, solutions, and services.
- Understanding the services sales process to deliver appropriate support in lead qualification, presentation, proposal development, contract negotiation, and closure.
- The complete product/solutions/services range will be the main focus.
- The selected person must be an excellent communicator and have the intellectual horsepower to absorb an ever-changing landscape of technology change and position AFL in the most favorable light.
- Opening new accounts and generating a healthy funnel in line with the targets for "Networked IT Services."
- Forecasting and achieving monthly business targets by offering bundled IT solutions to enterprise customers.
- Business planning strategy and execution of the strategies for the assigned territory.
- Managing account relationships, senior-level positioning, and effective account mapping.
Key Responsibilities:
- Relationship building and experience in handling large AMC deals.
- Understanding the technical requirements of customers, making presentations to clients, developing sales projection plans, executing orders, ensuring customer satisfaction, and negotiating and closing orders.
- Negotiation and sales skills, including lead generation of AMC.
- Exhaustive experience in driving customer satisfaction-related deliverables.
- Having a relationship with OEM (Enterprise IT Products OEM) is an added advantage.
- Self-motivated and able to work independently.
- A self-starter who takes ownership and runs business independently; this position requires a deep thinker who can come up with new, out-of-the-box ideas as the market space is competitive and requires an innovative approach to win customers.
- Demonstrated excellence in implementing and delivering services solutions for various industry verticals like Manufacturing, Telecom, Govt/PSUs, Healthcare, BFSI, and so on.
Key Result Areas:
- Opening new accounts and generating a healthy funnel in line with the targets for forecasting and achieving monthly business targets by offering bundled IT solutions to customers.
- Business planning strategy and execution of the strategies for the assigned territory.
- Managing account relationships, senior-level positioning, and effective account mapping.
Relevant Experience:
- 10+ years of experience in IT services sales/account management experience/direct sales.
- Experience in solution and consultative sales of IT and network services like hosted applications, mail messaging, managed IT, and IT infrastructure management tools.
- Experience in handling enterprise accounts/account management and technical sales.
Qualifications:
- Graduate with MBA preferred.
Personal Attributes:
- Good communication, presentation, and client handling skills, with a technical bent of mind.
- Team player and business partner.
- Excellence in business ethics and integrity.
- Ability to perform under pressure.
- Good team player with a high confidence level to lead nominated accounts without the need for a lot of supervision.
- Establishment and effective use of internal and external relationships.
From India, Chennai
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Performance appraisal for sales manager.doc