Hi Everyone, I am currently pursuing an M.Sc. in Psychology with a focus on Human Resource Development and Management. As part of my assignment, I had to speak with the HR Manager of Employee Relations and Welfare to understand the challenges they face. During our discussion, I learned that the major challenges they encounter include trust issues, behavioral issues, and maintaining a balanced relationship between the manager and employees.

Strategies to Address HR Challenges

What strategies would you employ in your organization to address such challenges? Your opinions are welcomed and appreciated.

Regards

From India, Bengaluru
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As an HR professional in a company, there are several challenges that must be faced daily. Hence, it becomes of utmost importance to ease relations between employees. It is crucial to give importance to individuals to maintain parity. For example, each employee of a particular team under a manager could be given a role in leading a project. This empowers them to express their opinions when leading while also being respectful when someone else is leading, thereby creating harmony.

Addressing Trust Issues

Regarding trust issues, employees must be consistently reminded of the importance of teamwork and effective communication of facts and values. Focusing on shared goals rather than individual ones is highly imperative.

Regards

From India, Kolkata
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Understanding Employee Mindset

One of the major challenges, if not the biggest challenge, for any Human Resource Manager is to understand the mindset of each member in their organization. In a nutshell, by understanding what goes on in their minds and how they perceive and relate to each member of their team, an HR Manager will be able to provide a sound and friendly environment for people to work and progress in their careers.

Strategies to Tackle Trust and Behavioral Issues

The most widely used strategy to tackle trust issues, behavioral issues, and to maintain a balanced relationship between managers and employees is to occasionally convert the professional environment around them into a social environment. In doing so, the manager not only gets closer to their employees but also aids in getting employees closer to each other and building trust among them.

Mediation in Conflict Situations

In terms of behavioral issues, most companies, at one point or another, witness fallouts between employees and managers, between managers themselves, and most commonly between employees. On such occasions, it is important that instead of 'confronting,' as most people do, managers get themselves in between those in conflict and mediate to solve differences. A very common and grave mistake made in these circumstances is the reduction of compensation as a consequence. This only further elevates the issue, which may even boil down to resignations, transfers, and the like.

The Role of Recognition

Recognition plays a big role in any company. Even in the 'not-so-big' companies, recognition allows employees to hold their heads high while motivating them to keep up their good work and set higher standards and benchmarks for others to follow. However, this is only half the job done. Managers must make sure that those who underperform or do not perform up to expectations are adequately motivated to ensure that they try their best. There are different methods to do the same, the most effective one being that of face-to-face conversation.

Ensuring Credit is Given

A manager must not, on any day, make their employees feel devoid of credit. Work that is completed, whether small or big, must be shown appreciation, and doing so in front of other employees is also a very common method. Credit must, in all senses, go where credit is due, and the onus is on the manager to make sure that this is carried forward without fail.

From India, Bengaluru
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