I have been asked to prepare key result areas and key performance indicators for a freight forwarding company. I'm specifically looking to understand the KRA and KPI in finance, pricing, customer service, air cargo, sea cargo, human resources, and administration. Can someone please provide suggestions or share some templates of KRAs and KPIs that are already prepared? I need to submit this in two days and am looking forward to all your help.
From United Arab Emirates, Dubai
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From United Arab Emirates, Dubai
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Key indicators.ppt
Areas of Interview.doc