Dear Senior HRs,
I am working as a Senior HR executive in a BPO company with 60-70 employees. I want to know a few things:
1. How to track attrition at the agent level and how to determine the reasons for the very high attrition rate at the agent level in my company? Mostly, soon after joining, employees abscond, and I keep chasing them but do not get any response.
2. What is the correct process for headhunting candidates and how can I increase the hiring rate in my company?
Basically, I am seeking tips for increasing hiring and decreasing attrition. Please help.
From India, Gurgaon
Acknowledge(0)
Amend(0)
I am working as a Senior HR executive in a BPO company with 60-70 employees. I want to know a few things:
1. How to track attrition at the agent level and how to determine the reasons for the very high attrition rate at the agent level in my company? Mostly, soon after joining, employees abscond, and I keep chasing them but do not get any response.
2. What is the correct process for headhunting candidates and how can I increase the hiring rate in my company?
Basically, I am seeking tips for increasing hiring and decreasing attrition. Please help.
From India, Gurgaon
Acknowledge(0)Amend(0)CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.
Employee Engagement – Scaling Down Attrition.pdf
Employee engagement.ppt