Hi, I need help in progressing my career towards training. Can someone provide me with relevant information? I have worked in an international BPO and had a gap of around 1 year. I am interested to know if there is any course that can help me groom myself. Please assist me with this information.
Thanks,
Usha
From India, Hyderabad
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Thanks,
Usha
From India, Hyderabad
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Thank you for your reply. I have worked in a BPO internationally and would like to pursue a career in Training and Development. During my work, I have participated in various training programs. I am preparing to interview for a position as a process trainer and would like to know the types of questions I may encounter. Some points I have considered are:
- What is throughput? How is it calculated?
- How do you handle a trainee who lacks interest?
- How do you engage the audience effectively?
- What types of reports should a trainer focus on?
- What factors should be considered when interacting with clients?
- How would you conduct refresher sessions?
- What are the Key Result Areas (KRAs) of a trainer?
I would appreciate your assistance with the above questions. Additionally, could you suggest courses to improve my training skills and potential certification programs? If possible, could I obtain your email address?
Thank you,
Usha
From India, Hyderabad
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- What is throughput? How is it calculated?
- How do you handle a trainee who lacks interest?
- How do you engage the audience effectively?
- What types of reports should a trainer focus on?
- What factors should be considered when interacting with clients?
- How would you conduct refresher sessions?
- What are the Key Result Areas (KRAs) of a trainer?
I would appreciate your assistance with the above questions. Additionally, could you suggest courses to improve my training skills and potential certification programs? If possible, could I obtain your email address?
Thank you,
Usha
From India, Hyderabad
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Copy of SKILLS DEVELOPMENT TRAINING PROFILE 2008-2009.doc
Special Issues in Training and Development - PPT 10.ppt