Hi,
We are leading manpower consultants in the shipping industry. One of our clients is asking for a 6-month replacement or refund of service charges within 7 days of the candidate leaving. Please advise if this is a standard practice in the manpower placement industry.
Thank you.
Please let me know if you need further assistance.
From India, Mumbai
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We are leading manpower consultants in the shipping industry. One of our clients is asking for a 6-month replacement or refund of service charges within 7 days of the candidate leaving. Please advise if this is a standard practice in the manpower placement industry.
Thank you.
Please let me know if you need further assistance.
From India, Mumbai
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Industry standard is a 30-day warranty period.
If a client is asking you for 60 days, you are increasing the risk and cost of your organization.
Remember, the job performance of any candidate is not the responsibility of the consultant. These days, only a few employers will terminate an employee for non-performance. If an employee is a non-performer (in a sales or business development position) after three to four months, the employer will ask the candidate to resign from the job. Even the candidate will find it better to resign than to get terminated.
In that situation, as a consultant, you need to do double work or refund the money (a loss for the consultant).
If your prospective client is asking you for 6 months, you should have the guts to refuse the deal.
Let me give you a practical example.
Some days back, I had a meeting with a prospective client who asked me to provide a 6-month replacement period or to work at 6% CTC if I am providing a 3-month warranty period. The client even told me that there are 10 consultancies in India (brands) working for them and providing a 6-month warranty period.
The question here is, if those brands are working for them, why do they need more consultancies? Either the client is trying to take advantage, or those consultancies are not providing service to them, as they have experienced losses or they refuse to work above a 3-month warranty period. If you are a freelancer or very much desperate to get clients, you will work on the wrong deal.
If the client has a policy of a 6-month warranty, then why should we change our policy as consultants?
I refused to work with that client where the replacement period is above 90 days, and believe me, those clients who complain about 1% or 2% are not worth working with at all.
It's difficult to find a good client, but it's not impossible. Refuse to work with these kinds of prospective clients as it's a bad deal for the business.
From India, Mumbai
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37If a client is asking you for 60 days, you are increasing the risk and cost of your organization.
Remember, the job performance of any candidate is not the responsibility of the consultant. These days, only a few employers will terminate an employee for non-performance. If an employee is a non-performer (in a sales or business development position) after three to four months, the employer will ask the candidate to resign from the job. Even the candidate will find it better to resign than to get terminated.
In that situation, as a consultant, you need to do double work or refund the money (a loss for the consultant).
If your prospective client is asking you for 6 months, you should have the guts to refuse the deal.
Let me give you a practical example.
Some days back, I had a meeting with a prospective client who asked me to provide a 6-month replacement period or to work at 6% CTC if I am providing a 3-month warranty period. The client even told me that there are 10 consultancies in India (brands) working for them and providing a 6-month warranty period.
The question here is, if those brands are working for them, why do they need more consultancies? Either the client is trying to take advantage, or those consultancies are not providing service to them, as they have experienced losses or they refuse to work above a 3-month warranty period. If you are a freelancer or very much desperate to get clients, you will work on the wrong deal.
If the client has a policy of a 6-month warranty, then why should we change our policy as consultants?
I refused to work with that client where the replacement period is above 90 days, and believe me, those clients who complain about 1% or 2% are not worth working with at all.
It's difficult to find a good client, but it's not impossible. Refuse to work with these kinds of prospective clients as it's a bad deal for the business.
From India, Mumbai
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