Dear All,

Kindly let me know what the next step is for an HR Executive when an employee resigns from the company after completing 2 years in the UAE. How should I settle her account, and what letter should I give her? I appreciate your replies at the earliest.

Thanks,
Samreen

From United Arab Emirates, Dubai
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Dear Samreen,

If an employee has resigned, you need to calculate her gratuity, balance salary for the days worked in that month, and any other benefits entitled to an employee as per company policy. Only an experience certificate letter is to be issued to her, mentioning her name, passport number, duration of time she worked in the organization, her designation, and department. Also, include how her conduct was while working, mentioning she was sincere, honest, polite, and diligently carried out the duties assigned to her.

After this, her visa and labor card are to be canceled. If possible, try to conduct an exit interview with the employee to inquire about the reasons for leaving the company and what changes she feels must be made within the organization.

Hope this brief input will help you.

Best Regards,
Rashid Shah

From United Arab Emirates, Dubai
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Hi Samreen,

The first step is to accept the resignation by providing a resignation acceptance letter, which will clearly mention the last working day and also explain the process for Final settlement and visa cancellation.

2. Exit Clearance from dept/Accounts

3. Final settlement documentation to be prepared; acceptance of the final amount

4. Visa Cancellation

5. Cancellation of medical/life insurance membership

6. Inform the bank regarding the resignation/termination (In case of bank loans)

7. Exit Interview

8. Experience certificate

9. Travel arrangement/tickets/exit stamp formality at the airport

Thank you.

From United Arab Emirates, Abu Dhabi
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