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Hi, Can somebody help me with Training material on Voice & Accent Training and Pronunciation for the Call Centre Team? Regards, LG
From India, Hyderabad
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Hi Lakshmi,

I have attached a software file (Macromedia Flash). I am sure it will be useful for your pronunciation training. Please post your feedback if you find this useful or not... I will try to get some more for you.

Best wishes and good luck to you.

From India, Madras
Attached Files (Download Requires Membership)
File Type: zip pronounciation_chart_155.zip (941.4 KB, 3308 views)

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Hi Lakshmi,

Find the link below for a lot of materials on V&A, including consonant and vowel sounds, drills, mouth manglers, exercises, grammar, listening, etc. There are a lot of resources available for training purposes at the following link:

https://www.citehr.com/search.php?searchid=188345

Regards

From India, Madras
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The research, conducted by YouGov, reveals that over half (52%) of British consumers find a ‘Queen's English' accent appealing when speaking with someone in a call centre.
ref: Consumers reject regional accents

From India, Madras
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