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Dear All,

Attached is a presentation on Six Sigma concepts. Hope this would be useful. Let me know your comments on the same.

I have another presentation on the full concepts of how to use Six Sigma. It is too large to be attached. If you need it, please specify.

This is an update as of 2nd July 07 9:30 PM.

A lot of people have asked me for the detailed presentation. I have posted the detailed presentation onto the Human Resource Management Community Forum Index -> Human Resource Management under the topic "DETAILED SIX SIGMA CONCEPTS - ATTACHED". Please review and let me know the comments on the topic.

Regards, Gajendra.A.R.

From India, Madras
Attached Files (Download Requires Membership)
File Type: zip qms_six_sigma_introduction_689.zip (299.6 KB, 6279 views)

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Dear All,

Attached is a presentation on Six Sigma concepts. I hope this will be useful. Please let me know your comments on the same.

I have another presentation on the full concepts of how to use Six Sigma. It is too large to be attached. If you need it, please specify.

Regards,
Gajendra A.R.

The Six Sigma concepts presented in the presentation are explained in a very simple manner so that they are understood by all.

Thank you, Mr. Gajendra. Please email me the entire procedure at smenezes@zapakmail.com.

Thank you in advance.


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Dear Mr. Gajendra,

Your presentation on Six Sigma is really nice and simple to understand. Could you please email me the detailed presentation for Six Sigma implementation?

My email id is vermasurendra@yahoo.com

Regards,
Surendra


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Hi Dear,

I want to know where I can do a course on Six Sigma? What is the procedure for that? Can I do this certification from Pune?

Reply as early as possible.

Regards, Yogesh Kulkarni.


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Dear Gajendra, Thanks for uploading Six Sigma Presenatation. It will be helpful for us, if you upload detailed presentations also. Atleast on DMAIC. Noor
From India, Mumbai
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Dear Gajendra,

The material provides a really good picture as a starter. It would be really helpful if you could forward a copy of the full version to my email. My email address is mohammed.azmath@yahoo.co.in.

Thanks in advance.

Regards,
Mohammed Azmath

From India, Tiruchchirappalli
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Dear Gajendra, Hallo, i am new in this group,seen your 'six-sigma' topic.could ua send it to my id.because attach file is not opening. Thanks in advance Best regards Aanjanay
From India, Indore
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Dear Gajendra.A.R.,

Thanks for sharing this Six Sigma; it is excellent for my QMS team. I do hope that you can email me the one you mentioned as requested. Please email me at johnchiang@mail.com.

Thank you very much.
John

From China, Shanghai
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Hi Gajendra,

Thank you so much for sharing the information on Six Sigma. Could you please email me some more material on Six Sigma? Also, I would like to know how one can implement it in an organization.

My email id is khush03@gmail.com.

Regards,
Khushboo.

From India, Bangalore
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Dear Mr. Gajendra,

I was able to have one look at the presentation on the basics of Six Sigma. Could you please forward the complete presentation to me? This will enable me to review it thoroughly and provide you with the feedback you are seeking.

Regards,
Sukumar
Email: n_sukumar@rediffmail.com


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Dear Gajendra,

It is a very good presentation. Can you email the other presentations mentioned by you to ? Would you also be aware of the various agencies that conduct these courses for an HR person, and how much duration and cost would the course involve?

Thank you in advance.

Regards,
Swapna Nair

From India, New Delhi
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Hi all,

Would like to add something interesting on the Six Sigma principle.

Six Sigma was invented by Indians - Bombay Tiffinwallas. They make one error in every 16 million transactions. The world-renowned Forbes magazine has selected them as a colossal example of Six Sigma's success.

Logistics at its best. I was baffled on seeing the numbers. Please read...

The Mumbai Tiffinwallas are now international figures, thanks to Forbes Global. The Forbes story details the efficiency with which they deliver the tiffins of their customers. Around 5000 Tiffinwallas deliver 175,000 lunches every day and take the empty tiffin back. They make one mistake in 2 months. This means there is one error in every 16 million transactions. This is thus a 6 Sigma performance (a term used in quality assurance if the percentage of correctness is 99.999999) - the performance that has made companies like Motorola world-famous for their quality.

Following is the complete story:

Mumbai's "tiffinwallahs" have achieved a level of service to which Western businesses can only aspire. "Efficient organization" is not the first thought that comes to mind in India, but when the profit motive is given free rein, anything is possible. To appreciate Indian efficiency at its best, watch the tiffinwallahs at work.

These are the men who deliver 175,000 lunches (or "tiffin") each day to offices and schools throughout Mumbai, the business capital of India. Lunch is in a tin container consisting of a number of bowls, each containing a separate dish, held together in a frame. The meals are prepared in the homes of the people who commute into Mumbai each morning and delivered in their own tiffin carriers. After lunch, the process is reversed. And what a process - in its complexity, the 5,000 tiffinwallahs make a mistake only about once every two months, according to Ragunath Medge, 42, president of the Mumbai Tiffinmen's Association. That's one error in every 8 million deliveries, or 16 million if you include the return trip. "If we made 10 mistakes a month, no one would use our service," says the craggily handsome Medge.

How do they do it? The meals are picked up from commuters' homes in suburbs around central Mumbai long after the commuters have left for work, delivered to them on time, then picked up and delivered home before the commuters return. Each tiffin carrier has, painted on its top, a number of symbols which identify where the carrier was picked up, the originating and destination stations and the address to which it is to be delivered. After the tiffin carriers are picked up, they are taken to the nearest railway station, where they are sorted according to the destination station. Between 10:15 a.m. and 10:45 a.m. they are loaded in crates onto the baggage cars of trains. At the destination station they are unloaded by other tiffinwallas and re-sorted, this time according to street address and floor. The 100-kilogram crates of carriers, carried on tiffinwallas' heads, hand-wagons and cycles are delivered at 12:30 p.m., picked up at 1:30 p.m., and returned where they came from.

The charge for this extraordinary service is just 150 rupees ($3.33) per month, enough for the tiffinwallahs, who are mostly self-employed, to make a good living. After paying Rs. 60 per crate and Rs. 120 per man per month to the Western Railway for transport, the average tiffinwallah clears about Rs. 3,250. Of that sum, Rs. 10 goes to the Tiffinmen's Association. After minimal expenses, the rest of the Rs. 50,000 a month that the Association collects goes to a charitable trust that feeds the poor.

Superb service and charity too. Can anyone ask for more?

Comments: What is wonderful about this system is that it extends the design and uses the tiffinwala, the end-user, and their cognitive and memory structure as well. Since one tiffinwala is not going to pick more than 10-20 tiffins, he can easily sort and recognize at the originating station and deliver it to the owner. Also within a building, the tiffinwala knows which floor to deliver. Within a floor, an owner can recognize his tiffin amongst others. Thus, these tiffins carry only a symbol (not a name) of the originating station, a symbol for the destination station, and a symbol for the building where the addressee is. What is more amazing is that this is run by people, most of whom are illiterate.

Salaam to the Spirit of Mumbai!!

-Amrita

From United Arab Emirates, Abu Dhabi
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Dear All,

Allow me to introduce myself, Mrs. Sireesha V Deol, an HR Professional. I have recently joined your team and am thrilled to be here with all my HR friends. I look forward to sharing my knowledge and experiences while also seeking clarification and expanding my expertise.

While I am in the process of completing my MBA in HR, I bring a wealth of experience and practical knowledge in handling various HR matters from my years of work in the field.

Despite my experience, I humbly consider myself a novice in many ways and would greatly appreciate your guidance in mastering the intricacies of HR to the best of my abilities.

Currently, I am actively exploring different HR websites to learn procedures beyond what my management books offer. I am also keen on pursuing Six Sigma Certification to enhance my skills and am familiarizing myself with its prerequisites, contents, and applications.

I have received and reviewed the attachment you provided, and I am confident it will be beneficial.

I kindly request a brief introduction from each of you, focusing on what, in your opinion, an HR professional needs to excel.

Attached is a document that I believe will aid you and your team in assigning the right roles to the appropriate individuals within our organization. Your feedback on this would be greatly appreciated.

Thank you for taking the time to read my message.

Warm regards,
Sireesha Vijay Deol

Email: vkdeol@gmail.com

From India, Ahmadabad
Attached Files (Download Requires Membership)
File Type: doc classified_position_questionnaire_379.doc (135.5 KB, 108 views)

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Dear Colleague: You have presented a very complex subject in an easy-to-understand manner. One word to describe your presentation: EXCELLENT. R Sundararajan
From India, Madras
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Dear Sir,

I went through your PowerPoint presentation and have gathered great information. I am an MBA student in Delhi and have to work on Contemporary Practices in Six Sigma. If you could help, I would be grateful to you.

My email address is sonipathak21@gmail.com.

Regards,
Soni Pathak

From India, Calcutta
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Hi Gajendra, really this s useful for me.. this ll be helpful for Hr professionals... i appreciate ur initiative... thanx....
From Canada, Saint Andrews
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Dear Gajendra,

Can you please forward me the material on Six Sigma? My email id is satyamudiraj9@gmail.com. Not the file attached above, but the other material you have. Thank you very much for your kind help in advance. Have a great day!

Cheers,
Satya

From India, Hyderabad
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Could you post the detailed presentation too, await your response WIth best regards and keep it up arvind
From India, Coimbatore
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