can any body tell me roles and responsibility of telecaller immediately please
From India, Bangalore
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3From India, Bangalore
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Job Requirements for a Telecaller
- Should have excellent communication skills and convincing power.
- Fluent in English, Hindi, and Kannada.
- Should be able to work with a team.
- Good at computers.
- Female candidates only.
Experience and Role Details
- Experience: 0.6 - 1 year
- Role: Process Associate
- Functional Area: Marketing/Advertising
- Education: UG - Any Graduate - Any Specialization
- Location: Bengaluru/Bangalore
- Keywords: TELE CALLER, BANGALORE
Regards
From India, Mumbai
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- Should have excellent communication skills and convincing power.
- Fluent in English, Hindi, and Kannada.
- Should be able to work with a team.
- Good at computers.
- Female candidates only.
Experience and Role Details
- Experience: 0.6 - 1 year
- Role: Process Associate
- Functional Area: Marketing/Advertising
- Education: UG - Any Graduate - Any Specialization
- Location: Bengaluru/Bangalore
- Keywords: TELE CALLER, BANGALORE
Regards
From India, Mumbai
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Telemarketing - Two Ways
1. Brand Promotions
2. Telephone Operator
1. Brand Promotion Tasks
• Explain to customers based on product offers/benefits.
• Promote the products.
• Conduct customer follow-ups.
• Collect feedback via mail/phone (communication channels).
• Maintain a register for the same.
• File the requisition of staff for the use of telephones.
• Prepare a list of calls made by the staff department-wise and send the same to the HOD.
2. Tele-Operator Responsibilities
• Report complaints to the Maintenance department in case of any fault/damage/breakage and inform the HOD.
• Check the intercom lines and instruments and use the service of a telephone technician in case of any repairs.
• Ensure that the telephone system works smoothly without interruption.
• Avoid unnecessary conversation while on duty.
• Be extremely courteous towards people calling from inside and outside the hospital, making them feel the operator is willing to assist them.
• Accuracy is essential to connect to the correct numbers required.
• Have speed in connecting the calls to avoid delays.
• Work in shifts, overtime, holidays, and weekends as requested by the HOD.
• Do not leave the post until the reliever reports for duty.
From India, Hyderabad
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1. Brand Promotions
2. Telephone Operator
1. Brand Promotion Tasks
• Explain to customers based on product offers/benefits.
• Promote the products.
• Conduct customer follow-ups.
• Collect feedback via mail/phone (communication channels).
• Maintain a register for the same.
• File the requisition of staff for the use of telephones.
• Prepare a list of calls made by the staff department-wise and send the same to the HOD.
2. Tele-Operator Responsibilities
• Report complaints to the Maintenance department in case of any fault/damage/breakage and inform the HOD.
• Check the intercom lines and instruments and use the service of a telephone technician in case of any repairs.
• Ensure that the telephone system works smoothly without interruption.
• Avoid unnecessary conversation while on duty.
• Be extremely courteous towards people calling from inside and outside the hospital, making them feel the operator is willing to assist them.
• Accuracy is essential to connect to the correct numbers required.
• Have speed in connecting the calls to avoid delays.
• Work in shifts, overtime, holidays, and weekends as requested by the HOD.
• Do not leave the post until the reliever reports for duty.
From India, Hyderabad
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