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What should be the procedure for handling employee grievance?
From India, Pune
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The only way to handle employee grievances is to build better communication and start counseling in the company, which is a duty of HR. If HR is unable to manage it, then the higher-level management has to come into the picture.
From India, Mumbai
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Employee Grievance Handling Procedure

The only way to handle employee grievances effectively is to improve communication and implement counseling within the company. This responsibility lies with the HR department. If the HR team is unable to address the issues adequately, higher-level management should intervene.

Ramesh - HR

From India, Hyderabad
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Employee grievance handling is an important issue in the HR department. HR is expected to solve the grievances or show a better way to address employee problems.

The best way to handle employee grievances is to first listen to what the employee has to say without any immediate reaction. Then, help the employee understand the problem and its potential solutions. Finally, work towards finding a mutually acceptable solution for both parties.

This is the only way.

From India, Hyderabad
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