I am sharing the results of a recent employee survey conducted in a large financial services call centre in the UK. The survey identified the key needs of Call Centre employees. The research provides valuable insights for call centre managers on how to engage their employees, with many of the ideas being simple to implement. If any company is looking to conduct an Employee Attitude Survey, feel free to contact me for assistance and guidance.
From India, Kochi
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6From India, Kochi
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Employee-engage ment.prn_190.pd f
Employee engagement.ppt