Hi, I want to know the grievance handling procces. Thanks.
From India, Varanasi
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From India, Varanasi
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Its nothing just solve the issues or queries of the employees related to their jobs satisfaction
From India, Delhi
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1From India, Delhi
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Hi Veena,
Employee grievances can be handled in two ways:
a. In-house, by the HR.
b. Through employee assistance programs where grievances are handled in a very professional manner.
In any event, it is best to draft a policy on either of the methods.
From India, Bangalore
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Employee grievances can be handled in two ways:
a. In-house, by the HR.
b. Through employee assistance programs where grievances are handled in a very professional manner.
In any event, it is best to draft a policy on either of the methods.
From India, Bangalore
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hi sir, i am doing final year mba and i am assigned with project work relating to grievance handling please help me in preparing it sir.
From India, Bangalore
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From India, Bangalore
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Dear,
Sec 9C of the ID Act provides for Setting up of Grievance Redressal Machinery like this.
9C. (1) Every industrial establishment employing twenty or more workmen shall have one or more Grievance Redressal Committees for the resolution of disputes arising out of individual grievances.
(2) The Grievance Redressal Committee shall consist of an equal number of members from the employer and the workmen.
(3) The chairperson of the Grievance Redressal Committee shall be selected from the employer and from among the workmen alternatively on a rotation basis every year.
(4) The total number of members of the Grievance Redressal Committee shall not exceed more than six:
Provided that there shall be, as far as practicable, one woman member if the Grievance Redressal Committee has two members, and in case the number of members is more than two, the number of women members may be increased proportionately.
(5) Notwithstanding anything contained in this section, the setting up of the Grievance Redressal Committee shall not affect the right of the workman to raise an industrial dispute on the same matter under the provisions of this Act.
(6) The Grievance Redressal Committee may complete its proceedings within thirty days on receipt of a written application by or on behalf of the aggrieved party.
(7) The workman who is aggrieved by the decision of the Grievance Redressal Committee may prefer an appeal to the employer against the decision of the Grievance Redressal Committee, and the employer shall, within one month from the date of receipt of such appeal, dispose of the same and send a copy of his decision to the workman concerned.
With Regards,
Advocates & Notaries - Legal Consultants - HR
E-mail: rajanassociates@eth.net
Mobile: 9025792684.
From India, Bangalore
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Sec 9C of the ID Act provides for Setting up of Grievance Redressal Machinery like this.
9C. (1) Every industrial establishment employing twenty or more workmen shall have one or more Grievance Redressal Committees for the resolution of disputes arising out of individual grievances.
(2) The Grievance Redressal Committee shall consist of an equal number of members from the employer and the workmen.
(3) The chairperson of the Grievance Redressal Committee shall be selected from the employer and from among the workmen alternatively on a rotation basis every year.
(4) The total number of members of the Grievance Redressal Committee shall not exceed more than six:
Provided that there shall be, as far as practicable, one woman member if the Grievance Redressal Committee has two members, and in case the number of members is more than two, the number of women members may be increased proportionately.
(5) Notwithstanding anything contained in this section, the setting up of the Grievance Redressal Committee shall not affect the right of the workman to raise an industrial dispute on the same matter under the provisions of this Act.
(6) The Grievance Redressal Committee may complete its proceedings within thirty days on receipt of a written application by or on behalf of the aggrieved party.
(7) The workman who is aggrieved by the decision of the Grievance Redressal Committee may prefer an appeal to the employer against the decision of the Grievance Redressal Committee, and the employer shall, within one month from the date of receipt of such appeal, dispose of the same and send a copy of his decision to the workman concerned.
With Regards,
Advocates & Notaries - Legal Consultants - HR
E-mail: rajanassociates@eth.net
Mobile: 9025792684.
From India, Bangalore
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Hi,
Every reputed establishment has a grievance handling policy to solve the grievances of individual employees or groups of employees related to working conditions, welfare issues, behavior, partiality, payment issues, etc.
Objective:
- To create a healthy atmosphere in the company.
- To reduce IR issues.
- To increase productivity and create healthy industrial relations.
- To avoid significant labor problems, etc.
Procedure/Policy:
It depends on the nature and status of the company; however, Mr. Rajan Associates have provided the details.
From India, New Delhi
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Every reputed establishment has a grievance handling policy to solve the grievances of individual employees or groups of employees related to working conditions, welfare issues, behavior, partiality, payment issues, etc.
Objective:
- To create a healthy atmosphere in the company.
- To reduce IR issues.
- To increase productivity and create healthy industrial relations.
- To avoid significant labor problems, etc.
Procedure/Policy:
It depends on the nature and status of the company; however, Mr. Rajan Associates have provided the details.
From India, New Delhi
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Dear Rajan Associates,
Sec 9C of the ID Act provides for the setting up of Grievance Redressal Machinery as follows:
9C. (1) Every industrial establishment employing twenty or more workmen shall have one or more Grievance Redressal Committees for the resolution of disputes arising out of individual grievances. (2) The Grievance Redressal Committee shall consist of an equal number of members from the employer and the workmen. (3) The chairperson of the Grievance Redressal Committee shall be selected from the employer and from among the workmen alternatively on a rotation basis every year. (4) The total number of members of the Grievance Redressal Committee shall not exceed more than six: Provided that there shall be, as far as practicable, one woman member if the Grievance Redressal Committee has two members, and in case the number of members is more than two, the number of women members may be increased proportionately. (5) Notwithstanding anything contained in this section, the setting up of the Grievance Redressal Committee shall not affect the right of the workman to raise an industrial dispute on the same matter under the provisions of this Act. (6) The Grievance Redressal Committee may complete its proceedings within thirty days on receipt of a written application by or on behalf of the aggrieved party. (7) The workman who is aggrieved by the decision of the Grievance Redressal Committee may prefer an appeal to the employer against the decision of the Grievance Redressal Committee, and the employer shall, within one month from the date of receipt of such appeal, dispose of the same and send a copy of his decision to the workman concerned.
With Regards,
VS Rajan Associates,
Advocates & Notaries - Legal Consultants - HR
No. 27, Ist Floor, Singapore Plaza,
No. 164, Linghi Chetty Street,
Chennai - 600 001.
E-mail: rajanassociates@eth.net
Off: 044-42620864, 044-65874684,
Mobile: 9025792684.
Dear Rajan Associates,
Thanks for your inputs, which I am quoting again, as above. Despite such a clear-cut mandate and guidelines, is it not strange to find the grievance system lacking in so many industries and organizations, to the extent that even the HRs have no idea about it at all!!
Warm regards.
From India, Delhi
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Sec 9C of the ID Act provides for the setting up of Grievance Redressal Machinery as follows:
9C. (1) Every industrial establishment employing twenty or more workmen shall have one or more Grievance Redressal Committees for the resolution of disputes arising out of individual grievances. (2) The Grievance Redressal Committee shall consist of an equal number of members from the employer and the workmen. (3) The chairperson of the Grievance Redressal Committee shall be selected from the employer and from among the workmen alternatively on a rotation basis every year. (4) The total number of members of the Grievance Redressal Committee shall not exceed more than six: Provided that there shall be, as far as practicable, one woman member if the Grievance Redressal Committee has two members, and in case the number of members is more than two, the number of women members may be increased proportionately. (5) Notwithstanding anything contained in this section, the setting up of the Grievance Redressal Committee shall not affect the right of the workman to raise an industrial dispute on the same matter under the provisions of this Act. (6) The Grievance Redressal Committee may complete its proceedings within thirty days on receipt of a written application by or on behalf of the aggrieved party. (7) The workman who is aggrieved by the decision of the Grievance Redressal Committee may prefer an appeal to the employer against the decision of the Grievance Redressal Committee, and the employer shall, within one month from the date of receipt of such appeal, dispose of the same and send a copy of his decision to the workman concerned.
With Regards,
VS Rajan Associates,
Advocates & Notaries - Legal Consultants - HR
No. 27, Ist Floor, Singapore Plaza,
No. 164, Linghi Chetty Street,
Chennai - 600 001.
E-mail: rajanassociates@eth.net
Off: 044-42620864, 044-65874684,
Mobile: 9025792684.
Dear Rajan Associates,
Thanks for your inputs, which I am quoting again, as above. Despite such a clear-cut mandate and guidelines, is it not strange to find the grievance system lacking in so many industries and organizations, to the extent that even the HRs have no idea about it at all!!
Warm regards.
From India, Delhi
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Employee-grieva nce-guide_394.p df
ID Act.doc