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Dear Seniors,

I am presently working as an HR executive in an organization. I need your help to get appropriate answers to the following questions:

1. How do we create a common culture in an organization?
2. What role does values play in formulating a culture?
3. Can values by themselves create a culture?
4. What are the elements of culture?
5. How can we create a common culture across geographies?

Please help me find answers to all these questions...

From India, Pune
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Dear Anjali,

How do we create a common culture in an organization?

Culture forms in an organization based on the values, attitudes, customs, traditions, experiences, and beliefs of most of the members. To create a common culture, you first need to identify which values, ethics, beliefs, and attitudes are more dominant than others. If the dominant ones are positive, you can further promote them. However, if they are negative, corrective actions are necessary. For example, if trust is a value displayed by employees, highlight it. But if trust is lacking, your task is to raise awareness on this issue. This selection process will provide insight into the existing culture of your organization and how you can enhance it.

What roles do values play in formulating a culture?

Values play a crucial role in shaping the culture of an organization. If an organization values openness (accepting and allowing mistakes), employees will work more freely. Conversely, if mistakes are not tolerated, employees may fear admitting mistakes and shift blame to others.

Can values alone create a culture?

Yes, values can independently create a culture.

What are the elements of culture?

The elements of culture include values, beliefs, customs, traditions, attitudes, mindset, and more.

How can a common culture be created across geographies?

Creating a common culture across geographies, especially in multi-locational units, presents challenges due to the influence of geographical customs and traditions. For instance, what is acceptable attire in one location may not be suitable in another. However, by consistently promoting the cultural elements through various channels such as training, posters, emails, SMS, informal discussions, examples, and adapting policies to fit the culture, some level of commonality in culture across different regions can be achieved.

These are my thoughts. I hope you find them helpful.

Prashant

From India, Delhi
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Dear Anjali,

Let's start like this, what is Culture? Culture is not an external thing; it is internal. This means a society's culture is addressed after being in that society for some time. How they dress, how they cook, how they accommodate, how they communicate... The same thing is applicable to a company. What is a company? To a company, we have to frame the following: what's the meaning of the name, mission, vision, values, dress code, communication (written/oral) etiquette, how the employees wish each other, what are the morals, ethics... Now the question arises, how can we inject this into all employees? The best reference to this is to read any article about Infosys.

Regards,
Shiv

From India, Bangalore
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