aks101
1

Ladies and Gentlemen,
Hope this year announced itself with lot of grace and confidence for all of us!
I have a customer service training soon. Does anyone have interesting case scenarios/studies/games which I can incorporate ?
I would be immensely grateful..
Thanks in advance

From Mauritius
Cite Contribution
1859

Greetings,
Here are few quintessential casestudies for customer service,
Star bucks case analysis
Customerservice case studies
Regards,
(Cite Contribution)

From India, Mumbai
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