EPF claim - Can anyone advise us related to providing a "Genuiness Certificate" to EPF by the employer?

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Can anyone advise us related to providing a "Genuiness Certificate" to EPF by the employer?

One of our ex employee has submitted his EPF claim settlement to EPF office. He received claim rejection with reason "Employer to furnish genuiness certificate".
12th July 2023 From India, Chennai

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EPF claim - Can anyone advise us related to providing a "Genuiness Certificate" to EPF by the employer?

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