Dear All,
I have been assigned a task by my MD to prepare and present to the board the latest and most innovative HR practices being followed at the moment. The goal is to introduce some new, effective HR practices in our organization. While I have some ideas, I would appreciate it if the seniors could provide me with inputs and insights into the latest HR practices being followed worldwide, including in India.
Warm Regards,
Gaurang Shah
From India, Ahmadabad
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9I have been assigned a task by my MD to prepare and present to the board the latest and most innovative HR practices being followed at the moment. The goal is to introduce some new, effective HR practices in our organization. While I have some ideas, I would appreciate it if the seniors could provide me with inputs and insights into the latest HR practices being followed worldwide, including in India.
Warm Regards,
Gaurang Shah
From India, Ahmadabad
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Hi Gaurang,
Today, every company is making efforts in employee engagement and welfare. Try to introduce such activities. In my previous company, we had introduced an employee counseling program to help them in their personal and professional lives.
Regards,
Mustufa
From India, Mumbai
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Today, every company is making efforts in employee engagement and welfare. Try to introduce such activities. In my previous company, we had introduced an employee counseling program to help them in their personal and professional lives.
Regards,
Mustufa
From India, Mumbai
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Also, companies are improvising on their appraisal systems by introducing new techniques like 360-degree appraisal and Management by Objective.
Companies are also standardizing their recruitment process in order to have the best talent by incorporating aptitude tests, etc.
Regards,
Mustufa
From India, Mumbai
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Companies are also standardizing their recruitment process in order to have the best talent by incorporating aptitude tests, etc.
Regards,
Mustufa
From India, Mumbai
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A survey for employee satisfaction can be conducted throughout the organization. The feedback given by the employees may help improve the process & introduce new practices Thanks
From India, Mumbai
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From India, Mumbai
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Employee recognition : Spot Awards, Annual Achievement awards, Outstanding performance award, Best Employee award etc. A scanned copy of letter of appreciation along with their photos should be displayed in the notice board. The letter should excel their achievements, i.e how different are they from others? On what grounds were they nominated? How could they serve as role model for other employees....
Together WE - In-house magazine : Once in a quarter these magazines gives a snapshot as to what is happening in their company which includes sharing Company growth, Management Objectives, Customer satisfaction, List of new customer sign-up, Sales review, Customer delivery and feedback, Partnership details, Up coming projects etc. The company also prints the contributions given by the employees such as Motivation stories, Paintings, Poetry, Riddles, Jokes, Technology related articles, Safety and Health related ppt, Nature photographs taken by employees etc.
Reach US : Its a online forum that is available in intranet site of that particular company where employees can post their issues related to work, work environment, HR Policies, Training needs etc. Once in a month HR head along with their executives will have a open meeting with the employees (without mentioning the name of the employee) to resolve it then and there.
Quality Session Meeting : Department wise team meet will be conducted by HR where in which each employee comes up with new ideas and concepts to improve the Quality of work, also how to deliver the same on time, how to reach out for customer satisfaction, technology growth, significance of team work, knowledge on advanced technologies etc., At the end of the meet, department head nominates a employee and gifts him a prize for his innovative and creativeness
Chat : Internal chat will be provided for employees – Easy way to communicate.
An Idea : Its an online forum in the intranet where employees can share their ideas and views on celebrating Annual day function, Kick – off party, Festivals, Get-together day, Birthdays etc. For every best and unique idea there will be a surprising gift.(Movie tickets, team out, team lunch, chocolates, An official day off etc.)
We care : HR should conduct Free Health Check-up for all employees once in a year as well as should call in Doctors/ Psychiatrist for seminars on various topics chosen by employees via poll. Blood donation camps can also be arranged as a part of social service.
Quote for the day : This is done department wise. Any one employee from each department should write a quote on their white board. HR should decide the best quote for the day. The department that gets the highest points for the month would be offered a gift. Gift is again based on the number of points that they accumulate (Hats, Shirts, Coffee mugs etc. with Company logo)
From India, Madras
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Together WE - In-house magazine : Once in a quarter these magazines gives a snapshot as to what is happening in their company which includes sharing Company growth, Management Objectives, Customer satisfaction, List of new customer sign-up, Sales review, Customer delivery and feedback, Partnership details, Up coming projects etc. The company also prints the contributions given by the employees such as Motivation stories, Paintings, Poetry, Riddles, Jokes, Technology related articles, Safety and Health related ppt, Nature photographs taken by employees etc.
Reach US : Its a online forum that is available in intranet site of that particular company where employees can post their issues related to work, work environment, HR Policies, Training needs etc. Once in a month HR head along with their executives will have a open meeting with the employees (without mentioning the name of the employee) to resolve it then and there.
Quality Session Meeting : Department wise team meet will be conducted by HR where in which each employee comes up with new ideas and concepts to improve the Quality of work, also how to deliver the same on time, how to reach out for customer satisfaction, technology growth, significance of team work, knowledge on advanced technologies etc., At the end of the meet, department head nominates a employee and gifts him a prize for his innovative and creativeness
Chat : Internal chat will be provided for employees – Easy way to communicate.
An Idea : Its an online forum in the intranet where employees can share their ideas and views on celebrating Annual day function, Kick – off party, Festivals, Get-together day, Birthdays etc. For every best and unique idea there will be a surprising gift.(Movie tickets, team out, team lunch, chocolates, An official day off etc.)
We care : HR should conduct Free Health Check-up for all employees once in a year as well as should call in Doctors/ Psychiatrist for seminars on various topics chosen by employees via poll. Blood donation camps can also be arranged as a part of social service.
Quote for the day : This is done department wise. Any one employee from each department should write a quote on their white board. HR should decide the best quote for the day. The department that gets the highest points for the month would be offered a gift. Gift is again based on the number of points that they accumulate (Hats, Shirts, Coffee mugs etc. with Company logo)
From India, Madras
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Thank you, everyone, for your inputs. These are great additions to my presentation. However, I am also looking at innovations in HR that have been brought to India from abroad. I am talking about HR processes that are not part of the normal or traditional HR practice. I hope to receive inputs along these lines too.
Regards,
Gaurang
From India, Ahmadabad
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Regards,
Gaurang
From India, Ahmadabad
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Hi Shah Gaurang,
Good task that you are going to perform. It is very useful to freshers like me. We are also engaged in innovating new aspects and processes. Could you please provide me with the information you have obtained about this task?
ALL THE BEST
Email: gnswamy001@gmail.com
MBA fresher
From India, Vijayawada
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Good task that you are going to perform. It is very useful to freshers like me. We are also engaged in innovating new aspects and processes. Could you please provide me with the information you have obtained about this task?
ALL THE BEST
Email: gnswamy001@gmail.com
MBA fresher
From India, Vijayawada
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Dear Gaurang,
We are never satisfied in our present position. We always aspire for more and remain in expectation. The fulfillment of them only gives us little contentment for the time being. Therefore, whatever novelties you offer cannot be a source of permanent satisfaction and contentment.
Furthermore, each and every employee wants to be acknowledged as better than others, known as recognition - one of the most sought-after motivating factors. It is better for you to judge from the aspirations of the employees what exactly they want. Please do not promise anything but keep them hoping that they will certainly get them at the appropriate time.
Let some grapevine of these thoughts percolate among your workforce as well.
From India, Jaipur
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We are never satisfied in our present position. We always aspire for more and remain in expectation. The fulfillment of them only gives us little contentment for the time being. Therefore, whatever novelties you offer cannot be a source of permanent satisfaction and contentment.
Furthermore, each and every employee wants to be acknowledged as better than others, known as recognition - one of the most sought-after motivating factors. It is better for you to judge from the aspirations of the employees what exactly they want. Please do not promise anything but keep them hoping that they will certainly get them at the appropriate time.
Let some grapevine of these thoughts percolate among your workforce as well.
From India, Jaipur
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You can even try to include flexi-time, flexible schedules which offer employees the flexibility to work anytime in a 24/7 environment, compressed workweek, home working or telecommuting, work-life balance initiatives, social responsibility acts engaging your employees too.
From India, Chandigarh
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From India, Chandigarh
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Dear Gaurang, You may also suggest an ERP system, to create paperless working environment and to make procedures easy for the employees. Regards, Salahudheen
From Saudi Arabia, Riyadh
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From Saudi Arabia, Riyadh
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Dear Gaurang,
I am in agreement with the thought of Mr. Bhargava. In fact, when you referred "the latest practices in HR", what was/is in your mind? Here I would like to make few points - (1) The expectation from any HR Manager, inter alia, is 'to (i) recruit right person for the right job, (ii) induct him with proper training; (iii) assess and evaluate his performance and provide timely feedback for (a) motivation & (b) improvement; (iv) impart required training; (v) career progression and finally to optimally utilize the available man power resources in achieving the organization’s business goals'. We need to retain talents. How do we do it? Making them feel comfortable always or motivating them by providing adequate resources / facilities? All the HR practices, in my view, inter alia, are aimed at to achieve these objectives.
When we look for the latest HR practices, we should try to answer the following few questions which refers to the very basic HR practices and we can see as to how many “Yes” & “No” answers we are getting.
POSITIVE:
How do you ensure that we selected the right candidate with a half an hour to one hour interviewing process? Do you have a well defined recruitment process in place? Do you have an HR budget, including Welfare? Are you concerned about all the candidates who appeared for the interview? Did you respond to all the candidates who appeared for interview by sending a Thank you / Regret letter? Do you have a system of reimbursing to and fro fare to outstation candidates and his boarding and lodging arrangements? When a new person comes for joining, do you take care of his stay arrangements (free) for few days? Do you provide a mobile phone with activated SIM to your new employees? Do you provide a comfortable work place with facilities to new employee? Do you provide free pick up and drop or reimbursement of conveyance? Do you try to make him feel comfortable / feel at home? Do you provide free coffee/ tea at office? Do you have a canteen with subsidized lunch facility? Do you provide free evening snacks? Do you have an information sharing system (white boards with marker at the entrance of all floors)? Do you have indoor games facility at the office (TT, Caroms, Chess etc)? Do you have an external games facility at the premises (Volley Ball, Badminton etc)? Do you have a Gym? Have you provided a medical room with the facility of a consulting physician / specialist? Do you maintain ratio of male – female employees? Do you have a flexi timing system in your organization? Do you have a system of visiting employee’s family periodically? Do you ensure work-life balance of your people? Do you organize stress removal programs? Do you have a SPOC / Buddies system? Do you have a one-on-one system? Do you have an Employee Communication Forum? Do you have a self rating system? Do you provide feedback to your employees? Do you have a six monthly appraisal & reward system? Do you have employee recognition system? Do you credit your employee’s salary on the last working day of the month or before? Do you celebrate birth day/ anniversary of employees with their family? Do you allow people to leave without serving notice? Do you allow family members / children to visit the work place of your employees? Do you have facilities for the children to play around in the office premises? Do you have an ESat Survey system? Do you take your employee’s for outing? Do you allow your line managers/team managers to take out his team for dinner/ lunch periodically? Do you celebrate annual day or organize parties periodically? Do you have an ENWSWS (Employees’ Non working Spouse’s Welfare Scheme)? Do you organize health awareness camps? Do you organize blood donation camps? Do you organize donations to orphanage?
NEGATIVE:
Do you follow a dress code? Do you have an overlapping sitting system? Do you have regular extended working hours? Do you ask people to leave with ‘no notice’ for no genuine reason? Do you come under the pressure from the management to check out any disliking person (irrespective of the fact that he is a good performer)? Do you have trust on your people? Do you have any Service Agreement / Bond system? Do you take any undertakings/ blank cheque towards security at the time of joining? Do you indulge in litigation against the employees who left without notice?
I know organizations which provides free work environment to its employees with lot of facilities. Very well aware about the attitude of “Y- generation” . Ultimately the objective of good HR practices is to motivate & retain its employees for the benefits of the organization. Whatever employee engagement activities we chalk out involves monetary requirements. If you are working for a professionally managed organization, you may get the required budget/fund. However, things will be different if it is being managed by the owner himself but his expectations from HR will be high. How to tackle this situation will be a challenge to the HR Manager and he may probably look for new HR practices with less monitory involvement.
All the best,
From India, Jaipur
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I am in agreement with the thought of Mr. Bhargava. In fact, when you referred "the latest practices in HR", what was/is in your mind? Here I would like to make few points - (1) The expectation from any HR Manager, inter alia, is 'to (i) recruit right person for the right job, (ii) induct him with proper training; (iii) assess and evaluate his performance and provide timely feedback for (a) motivation & (b) improvement; (iv) impart required training; (v) career progression and finally to optimally utilize the available man power resources in achieving the organization’s business goals'. We need to retain talents. How do we do it? Making them feel comfortable always or motivating them by providing adequate resources / facilities? All the HR practices, in my view, inter alia, are aimed at to achieve these objectives.
When we look for the latest HR practices, we should try to answer the following few questions which refers to the very basic HR practices and we can see as to how many “Yes” & “No” answers we are getting.
POSITIVE:
How do you ensure that we selected the right candidate with a half an hour to one hour interviewing process? Do you have a well defined recruitment process in place? Do you have an HR budget, including Welfare? Are you concerned about all the candidates who appeared for the interview? Did you respond to all the candidates who appeared for interview by sending a Thank you / Regret letter? Do you have a system of reimbursing to and fro fare to outstation candidates and his boarding and lodging arrangements? When a new person comes for joining, do you take care of his stay arrangements (free) for few days? Do you provide a mobile phone with activated SIM to your new employees? Do you provide a comfortable work place with facilities to new employee? Do you provide free pick up and drop or reimbursement of conveyance? Do you try to make him feel comfortable / feel at home? Do you provide free coffee/ tea at office? Do you have a canteen with subsidized lunch facility? Do you provide free evening snacks? Do you have an information sharing system (white boards with marker at the entrance of all floors)? Do you have indoor games facility at the office (TT, Caroms, Chess etc)? Do you have an external games facility at the premises (Volley Ball, Badminton etc)? Do you have a Gym? Have you provided a medical room with the facility of a consulting physician / specialist? Do you maintain ratio of male – female employees? Do you have a flexi timing system in your organization? Do you have a system of visiting employee’s family periodically? Do you ensure work-life balance of your people? Do you organize stress removal programs? Do you have a SPOC / Buddies system? Do you have a one-on-one system? Do you have an Employee Communication Forum? Do you have a self rating system? Do you provide feedback to your employees? Do you have a six monthly appraisal & reward system? Do you have employee recognition system? Do you credit your employee’s salary on the last working day of the month or before? Do you celebrate birth day/ anniversary of employees with their family? Do you allow people to leave without serving notice? Do you allow family members / children to visit the work place of your employees? Do you have facilities for the children to play around in the office premises? Do you have an ESat Survey system? Do you take your employee’s for outing? Do you allow your line managers/team managers to take out his team for dinner/ lunch periodically? Do you celebrate annual day or organize parties periodically? Do you have an ENWSWS (Employees’ Non working Spouse’s Welfare Scheme)? Do you organize health awareness camps? Do you organize blood donation camps? Do you organize donations to orphanage?
NEGATIVE:
Do you follow a dress code? Do you have an overlapping sitting system? Do you have regular extended working hours? Do you ask people to leave with ‘no notice’ for no genuine reason? Do you come under the pressure from the management to check out any disliking person (irrespective of the fact that he is a good performer)? Do you have trust on your people? Do you have any Service Agreement / Bond system? Do you take any undertakings/ blank cheque towards security at the time of joining? Do you indulge in litigation against the employees who left without notice?
I know organizations which provides free work environment to its employees with lot of facilities. Very well aware about the attitude of “Y- generation” . Ultimately the objective of good HR practices is to motivate & retain its employees for the benefits of the organization. Whatever employee engagement activities we chalk out involves monetary requirements. If you are working for a professionally managed organization, you may get the required budget/fund. However, things will be different if it is being managed by the owner himself but his expectations from HR will be high. How to tackle this situation will be a challenge to the HR Manager and he may probably look for new HR practices with less monitory involvement.
All the best,
From India, Jaipur
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Dear Sir,
There is no ideal HR practice in the world. HR practice is not a pure science to apply universally. What is suitable for one organization may not be suitable for another organization as human needs and tastes differ from person to person, region to region, and country to country. However, there are some common HR practices worldwide that must be implemented initially, and later, HR practices can be modified as needed. This is what is done in every organization globally.
With regards,
R. Chandrasekaran.
From India, Madurai
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There is no ideal HR practice in the world. HR practice is not a pure science to apply universally. What is suitable for one organization may not be suitable for another organization as human needs and tastes differ from person to person, region to region, and country to country. However, there are some common HR practices worldwide that must be implemented initially, and later, HR practices can be modified as needed. This is what is done in every organization globally.
With regards,
R. Chandrasekaran.
From India, Madurai
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Dear CiteHR Team Members,
Can anyone send me the soft copy of the Judgment of Hon'ble Gujarat High Court in respect of ESIC Vs Arvind Mills? The judgment was given regarding the exclusion of "Apprentices either appointed under Apprentices Act or engaged under Certified Standing Orders" from the definition of employees under Section 2(9) of the ESIC Act. This judgment will have far-reaching consequences because this category has already been excluded by Hon'ble Apex Court from the PF Act.
Sincerely awaiting a response.
Thanks,
AK Sharma
Email: anilsv.11@gmail.com
Cell: 09619499687
From India, Mumbai
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Can anyone send me the soft copy of the Judgment of Hon'ble Gujarat High Court in respect of ESIC Vs Arvind Mills? The judgment was given regarding the exclusion of "Apprentices either appointed under Apprentices Act or engaged under Certified Standing Orders" from the definition of employees under Section 2(9) of the ESIC Act. This judgment will have far-reaching consequences because this category has already been excluded by Hon'ble Apex Court from the PF Act.
Sincerely awaiting a response.
Thanks,
AK Sharma
Email: anilsv.11@gmail.com
Cell: 09619499687
From India, Mumbai
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Dear HR Colleagues,
Thank you very much for your valuable inputs and responses. I truly appreciate your help. I am particularly thankful to Mr. KS Gopal for the insights provided in terms of the positive and negative aspects of HR. I am sure these will come in handy in a significant way for my presentation.
Now, I would like to ask another question... Can you please share with me the latest inventions in HR? This is just for my personal learning and has nothing to do with my presentation or implementation in my organization.
Regards,
Gaurang Shah
From India, Ahmadabad
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Thank you very much for your valuable inputs and responses. I truly appreciate your help. I am particularly thankful to Mr. KS Gopal for the insights provided in terms of the positive and negative aspects of HR. I am sure these will come in handy in a significant way for my presentation.
Now, I would like to ask another question... Can you please share with me the latest inventions in HR? This is just for my personal learning and has nothing to do with my presentation or implementation in my organization.
Regards,
Gaurang Shah
From India, Ahmadabad
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Dear Gaurang,
You might have heard about "Generation Y". (Gen-Y refers to the population group in the US born from somewhere around 1976 to around 2000). The experts say that though the Gen Y population emerged in the US first, the characteristics got extended to other countries as well. Gen-Y people look for freedom and empowerment. Their approach is "I want to see the world right now". They believe in results and not in hierarchy. They believe in quality and not in quantity. They also believe in flexible timings – don't believe in any policy/procedures that restrict their freedom. They believe in no mentoring – give it when asked for approach. Questioning cannot be tolerated, but at the same time, they will be loyal to their work, produce the desired result within the allocated time. Gen-Y believes in "what is committed is fair", asks "why variable pay", and is more interested in take-home pay, salary at the shortest possible time, etc. Recognition and appreciation are valued highly. They believe in communication through Facebook, Google, etc., rather than email. So in the current context, the majority of the people employed in any organization may be considered under the Gen Y population. Earlier, 3 years were considered a good period to shift for career advancement, whereas Gen Y people believe in moving even within one year or so. As such, HR Managers must have been facing a lot of problems in coping with their demands and satisfying them to retain. Keeping the latest trends in mind, few organizations have started concentrating more on Employee Engagement activities. This helps in motivating people and maintaining a high level of interest towards the organization. You may also try.
All the best,
From India, Jaipur
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You might have heard about "Generation Y". (Gen-Y refers to the population group in the US born from somewhere around 1976 to around 2000). The experts say that though the Gen Y population emerged in the US first, the characteristics got extended to other countries as well. Gen-Y people look for freedom and empowerment. Their approach is "I want to see the world right now". They believe in results and not in hierarchy. They believe in quality and not in quantity. They also believe in flexible timings – don't believe in any policy/procedures that restrict their freedom. They believe in no mentoring – give it when asked for approach. Questioning cannot be tolerated, but at the same time, they will be loyal to their work, produce the desired result within the allocated time. Gen-Y believes in "what is committed is fair", asks "why variable pay", and is more interested in take-home pay, salary at the shortest possible time, etc. Recognition and appreciation are valued highly. They believe in communication through Facebook, Google, etc., rather than email. So in the current context, the majority of the people employed in any organization may be considered under the Gen Y population. Earlier, 3 years were considered a good period to shift for career advancement, whereas Gen Y people believe in moving even within one year or so. As such, HR Managers must have been facing a lot of problems in coping with their demands and satisfying them to retain. Keeping the latest trends in mind, few organizations have started concentrating more on Employee Engagement activities. This helps in motivating people and maintaining a high level of interest towards the organization. You may also try.
All the best,
From India, Jaipur
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Hi Satish,
As you have mentioned, the employees will never be satisfied. If we give a cycle, they demand a scooter. If we give a scooter, they demand a bike. If we give a bike, then they demand a car. If we give a car, then they will demand a plane, etc.
This means that expectations are always higher than the present condition.
But for that, I have a good HR practice.
It is called "ERS," i.e. "Employer's Reward System."
ERS means that at the end of the month, the employer/HR can reward the employee in different ways. It may be through:
1) Best Employee of the month
2) OTET - On Time Every Time Award
3) Best Department of the month
4) Best Achiever of the month
5) Most stable employee of the month
6) Best Team of the month
7) Best Team Leader of the month, etc.
By implementing the above ways, we can motivate the employees to perform at a high level. However, for all the above, different criteria must be established, and there should be no discrimination. Every month, each employee should aim to be on any of the lists mentioned above.
This approach may contribute to the overall organizational development.
Regards,
VIRAL SHAH
(HR EXECUTIVE)
From India, Pune
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As you have mentioned, the employees will never be satisfied. If we give a cycle, they demand a scooter. If we give a scooter, they demand a bike. If we give a bike, then they demand a car. If we give a car, then they will demand a plane, etc.
This means that expectations are always higher than the present condition.
But for that, I have a good HR practice.
It is called "ERS," i.e. "Employer's Reward System."
ERS means that at the end of the month, the employer/HR can reward the employee in different ways. It may be through:
1) Best Employee of the month
2) OTET - On Time Every Time Award
3) Best Department of the month
4) Best Achiever of the month
5) Most stable employee of the month
6) Best Team of the month
7) Best Team Leader of the month, etc.
By implementing the above ways, we can motivate the employees to perform at a high level. However, for all the above, different criteria must be established, and there should be no discrimination. Every month, each employee should aim to be on any of the lists mentioned above.
This approach may contribute to the overall organizational development.
Regards,
VIRAL SHAH
(HR EXECUTIVE)
From India, Pune
Acknowledge(0)Amend(0)
Hi,
Interesting... Try to get a copy of the book "Employees First and Customers Second" by Vineet Nayar. "Put employees first, and customers will follow..." is one of the daring and successful management experiments in this century.
From India, Bangalore
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Interesting... Try to get a copy of the book "Employees First and Customers Second" by Vineet Nayar. "Put employees first, and customers will follow..." is one of the daring and successful management experiments in this century.
From India, Bangalore
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Innovative HR Practices-.doc