We have an issue with the EPF office unable to reach a reconciliation because of being at loggerheads with another educational institution. Neither of the parties is cooperating to reach a consensus, and as a result, a senior citizen is being harassed.

Would like to know if there is a reliable, credible, and trustworthy advocate who can help tide over the situation.

Location: Chennai

From India, Chennai
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If you could describe the matter, we may try to find some solutions. Isn't it right that only after that you approach legally against the EPFO? For EPFO, a notice from an advocate costs nothing because they are used to it with a number of such notices. However, for the members and even for establishments, it may not be like that.
From India, Kannur
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You are absolutely right. Here is the narration of incidents (anonymized for the protection of the member).

1) Two accounts of Senior Citizens. One was never credited, but after persistent escalations, the institution budged and credited the same. Even after that, the EPF office harassed by not generating the number or UAN. After 4 years of pain, we got the UAN/EPF number.

2) Now to secure the EPF Claim/Pension, the second one was advised to be transferred to the former first. The second does not have details updated by the institution. The institution is refusing with temerity. The EPF office, who initially gave us a solution that the Joint Declaration form be submitted with bank endorsement in case the organization is not complying or functioning or cooperating, now is insisting the organization to update the details first.

Not sure if any of the parties are looking for some gratification to get things moving.

From India, Chennai
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No, there is no issue of any illegal gratification but some minor mismatches only. Is the institution active? If yes, what is the problem, I don't understand. There is a link on the EPFO website through which a member can post any of his grievances. If the institution (the employer where the member/employee had worked) is not approving the transfer request, then you can file a complaint. I am sure that you will get a response from the EPFO. You can proceed legally if you don't get a reply from the grievance redressal team.
From India, Kannur
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