Dear Members,

I am working as an Assistant Manager of Training in a software company, and I am planning to conduct a communication workshop for the employees of the organization. Would anybody be able to help me with a curriculum format for the workshop? Please note that this communication workshop will not include accent training as we do not deal with voice processes here.

You can reach me at my email address: mohammed.azmath@yahoo.co.in

I look forward to your replies.

Regards,
Mohammed Azmath

From India, Tiruchchirappalli
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Hi, I'm working in an IT company. The various topics covered in the communication program include:

- Presentation Skills
- Proficiency in English Language
- Business Writing
- Business Etiquette
- Language Skills

Please let me know if you need any further assistance.

From India, Madras
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Dear Friend,

The following can be taken as a general course guideline on Essential Communication Skills program:

Communication

Communication In The Workplace

• What is communication?

• The communication process

• The manager as a communicator

• Formal and informal communications

• Interpersonal communications:

- Presentations

- Meetings

- One to one negotiations

• Barriers to effective communications

Face To Face Communication

• Selection

• Counselling

• Appraisal

• Discipline and grievance

• Preparing, presenting and defending issues using:

- Attitude identification

- Key issue development

- Persuasion skills

Presentation Skills

Presentations

• Types of presentations

Basic Presentation Techniques

• Collating essential information

• Audience identification and research

• Structuring of essential presentation data

• Selecting the media and presentation aids for maximum impact

• Understanding the effects and consequences of verbal and non-verbal behaviour

The Speaker's Role

• Developing group behaviour

• Delivery techniques

• Involving the techniques

• Managing the unexpected

• Meeting and influencing the response

Meetings

The Purpose Of Meetings

• How to conduct a productive meeting

• Planning and preparation

• Reaching a decision and gaining commitment

Effective Meetings

You will discuss:

• Types of meeting you have participated in and identify those you considered successful and why; and those you considered poor and why

• Types of meetings and their purpose

• Key points for the organisation of successful meetings

• Construction of effective meeting groups

• Conducting successful meetings

Key Meeting Skills

• Structuring to win

• Planning

• Controlling the discussion

• Obtaining involvement by all participants

• Gaining commitment

• Handling questions

• Overcoming obstacles

• Notes and their value

• Timing

Regards,

VISHAL

From United States
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