Hi Everybody,
I am working with an HR support company. I would require your help on how to prepare myself for an ISO 9001 audit. What all stuff do I need to have with me - documents, trackers, information, data, etc. Please help me.
Regards,
Guru Prasad
From India, Bangalore
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I am working with an HR support company. I would require your help on how to prepare myself for an ISO 9001 audit. What all stuff do I need to have with me - documents, trackers, information, data, etc. Please help me.
Regards,
Guru Prasad
From India, Bangalore
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Dear Guru,
You should get in touch with some certification bodies, i.e., the organizations that provide such certifications, and ask them to help you understand the procedures, etc. Also, you can look for some consultants/consulting companies – these are professionals who guide companies in preparing for such certifications. Alternatively, you can have any of your employees trained in the process, and he/she can oversee the entire process within the company.
These days, we are also in the process of applying for this certification, and thus, we have selected a consultant who will assist us in preparing for it. Please let me know if you need any additional information.
Regards,
Bhavna
www.vinove.com
From India, Delhi
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33You should get in touch with some certification bodies, i.e., the organizations that provide such certifications, and ask them to help you understand the procedures, etc. Also, you can look for some consultants/consulting companies – these are professionals who guide companies in preparing for such certifications. Alternatively, you can have any of your employees trained in the process, and he/she can oversee the entire process within the company.
These days, we are also in the process of applying for this certification, and thus, we have selected a consultant who will assist us in preparing for it. Please let me know if you need any additional information.
Regards,
Bhavna
www.vinove.com
From India, Delhi
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Well, I am working as a management consultant for the implementation of ISO 9001:2000 in various organizations.
To guide you further, I would like to understand whether you are looking for complete documentation of your organization or only your department. If you are looking only for your department, then I can help you out. Please be clear about your needs so that I can assist you. Also, I need to know the profile of your company for the interpretation of the standard in your company.
General Document Structure is as follows:
Level 1 - Quality Manual (This document describes how the QMS is established and conforms to ISO 9001:2000)
Level 2 - Procedures (Six Mandatory procedures are required)
Level 3 - Work Instruction (General guidelines for the execution of any activity)
Level 4 - Forms and Formats (Since they are required for data collection and analysis)
Generally, for the HR Department, the Sixth Clause, i.e., Resource management, is more important and auditable. It includes: Provisioning of resources, Training, Recruitment, Competency evaluation, work environment, housekeeping, etc.
For further details, let me know. I may provide you some samples for your reference.
Imran Khan
From India
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To guide you further, I would like to understand whether you are looking for complete documentation of your organization or only your department. If you are looking only for your department, then I can help you out. Please be clear about your needs so that I can assist you. Also, I need to know the profile of your company for the interpretation of the standard in your company.
General Document Structure is as follows:
Level 1 - Quality Manual (This document describes how the QMS is established and conforms to ISO 9001:2000)
Level 2 - Procedures (Six Mandatory procedures are required)
Level 3 - Work Instruction (General guidelines for the execution of any activity)
Level 4 - Forms and Formats (Since they are required for data collection and analysis)
Generally, for the HR Department, the Sixth Clause, i.e., Resource management, is more important and auditable. It includes: Provisioning of resources, Training, Recruitment, Competency evaluation, work environment, housekeeping, etc.
For further details, let me know. I may provide you some samples for your reference.
Imran Khan
From India
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Dear Mr. Guruprasad,
I understand that you will have to handle HR audit for ISO. Well, please be prepared for some basic questions related to ISO. Keep all your records/documents pertaining to employees and your department updated. Absolve the old records/documents. Keep all training materials and records updated. Ensure all records/documents pertaining to statutory requirements are kept neat and up to date. Have all documents/files easily approachable, traceable, and retrievable in a very reasonable time frame. Also, ensure that policies, vision, etc., are prominently displayed in your department.
Above all, please keep your department clean and ensure no unwanted files and papers are scattered all over the table. With the above, you can tackle HR audits conducted by ISO auditors.
L. Kumar
From India, Madras
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I understand that you will have to handle HR audit for ISO. Well, please be prepared for some basic questions related to ISO. Keep all your records/documents pertaining to employees and your department updated. Absolve the old records/documents. Keep all training materials and records updated. Ensure all records/documents pertaining to statutory requirements are kept neat and up to date. Have all documents/files easily approachable, traceable, and retrievable in a very reasonable time frame. Also, ensure that policies, vision, etc., are prominently displayed in your department.
Above all, please keep your department clean and ensure no unwanted files and papers are scattered all over the table. With the above, you can tackle HR audits conducted by ISO auditors.
L. Kumar
From India, Madras
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The central focus of ISO certification is the preparation, development, and implementation of QMS (Quality Management System) in your firm. Quality objectives, policies, organizational structures, etc., are to be clearly defined in your quality manual (Level-1). You have to identify all the processes of your operation and should develop procedures for all processes (Level-2). Furthermore, you will have to develop work instructions to support the procedures (Level-3). All the formats and charts would fall into the Level-4 documents. I am attaching a few files for your reference, and I suppose this would provide a guideline for your ISO project. In case you need more help, please contact me at 
.
Regards,
Shijit
From India, Kochi
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Regards,
Shijit
From India, Kochi
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Dear Imran,
We are an IT company based in Delhi. Can you suggest any consultants based in Delhi who can help us in obtaining ISO Certification?
Regards,
Bhavna
www.vinove.com
From India, Delhi
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We are an IT company based in Delhi. Can you suggest any consultants based in Delhi who can help us in obtaining ISO Certification?
Regards,
Bhavna
www.vinove.com
From India, Delhi
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Hi everybody,
I am in the process of finalizing an ISO consultant for our company. We are a software company and are in need of an ISO consultant who can work with us. Could you suggest some ISO consultants who specialize in the IT industry?
I am looking forward to your prompt reply.
With Regards,
Hameetha
HR
Eagle Software
From India, Madras
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I am in the process of finalizing an ISO consultant for our company. We are a software company and are in need of an ISO consultant who can work with us. Could you suggest some ISO consultants who specialize in the IT industry?
I am looking forward to your prompt reply.
With Regards,
Hameetha
HR
Eagle Software
From India, Madras
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Hi Hameetha,
I represent a company called OMNEX. We are primarily involved in consulting and operate in more than 19 countries. We are essentially a US-based company. Please provide me with your contact details so that we can get in touch with you.
Thanks and regards,
Imran Khan
Management Consultant
From India
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I represent a company called OMNEX. We are primarily involved in consulting and operate in more than 19 countries. We are essentially a US-based company. Please provide me with your contact details so that we can get in touch with you.
Thanks and regards,
Imran Khan
Management Consultant
From India
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Hi,
We are satisfied with one consultant from RTW Company in the Consulting department. They are based in Bangalore. I can't recall the consultant's name, but I can provide you with the contact information for the business head, Suthindra - phone number: 9972040799.
Suresh Kumar
Alliance Group
From India
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We are satisfied with one consultant from RTW Company in the Consulting department. They are based in Bangalore. I can't recall the consultant's name, but I can provide you with the contact information for the business head, Suthindra - phone number: 9972040799.
Suresh Kumar
Alliance Group
From India
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I am MR for ISO 9001:2000 for my organization. As I have handled certification audit along with annual surviellence audits, please do ask for support.
From India, Mumbai
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From India, Mumbai
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I am based in Chennai and working with an IT company as a Program Manager. I am a lead auditor for ISO 9001 and a lead implementer for ISO 27001. I also give lectures for certification bodies on the weekends. If anyone needs help with implementing ISO 9001/ISO 27001, feel free to contact me, and I can assist you during the weekends. My email address is venkatasubramanian97@rediffmail.com.
I have handled a few projects outside the organization I work for, including implementation for the IT department of a bank in Muscat and for a legal process outsourcing MNC.
Regards,
Venkat
From India, Madras
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I have handled a few projects outside the organization I work for, including implementation for the IT department of a bank in Muscat and for a legal process outsourcing MNC.
Regards,
Venkat
From India, Madras
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ISO 9001-2000 Quality Management System Design.pdf
ISO 9001-2000 Quality Management System Design.zip