Hi all,
This document will help some of you to coach agents and supervisors. Hope you find it useful. Any queries can be posted back, and appreciate the feedback.
Cheers, Karthik Ghali
Email: karthikghali@gmail.com
From India, Coimbatore
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9This document will help some of you to coach agents and supervisors. Hope you find it useful. Any queries can be posted back, and appreciate the feedback.
Cheers, Karthik Ghali
Email: karthikghali@gmail.com
From India, Coimbatore
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Hey Khartik,
Excellent material. I suppose you are working with a BPO. I am employed with a BPO. I have to frame Appraisal Forms for 6 different levels of Agents. Can you help me with this?
Warm Regards,
Gunjan
From India, Patiala
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Excellent material. I suppose you are working with a BPO. I am employed with a BPO. I have to frame Appraisal Forms for 6 different levels of Agents. Can you help me with this?
Warm Regards,
Gunjan
From India, Patiala
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Hi! gunjan sharma I will pleased to do that. I appreciate if you can write me wat exactly you are looking for. Chhers, KArthikghali
From India, Coimbatore
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From India, Coimbatore
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Hi, My name is Sapna and I am new to this forum. I need some information as I need to do a training on coaching and am looking at some interesting presentations. can someone help me.
From India, New Delhi
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From India, New Delhi
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Hi, It is easy to get lots of material on a topic from the internet . I am finding it difficult to get good anecdotes or interesting stories to make my presentations more lively. Sapna
From India, New Delhi
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From India, New Delhi
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Hi Karthik,
That's a very important piece of information that you have shared with us. Just related to this, I had a few concerns/queries. Please find the same below:
- How much do the Team Leaders and Supervisors have to take on HR activities as part of their role, especially in counseling the team members and their development?
- How can we coach the Team Leaders and Supervisors on HR aspects and motivate them to incorporate this into their roles?
I would appreciate it if you could help me with this. Please suggest some role plays/case studies for the same.
Regards,
Rashmi
From India, Sangrur
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That's a very important piece of information that you have shared with us. Just related to this, I had a few concerns/queries. Please find the same below:
- How much do the Team Leaders and Supervisors have to take on HR activities as part of their role, especially in counseling the team members and their development?
- How can we coach the Team Leaders and Supervisors on HR aspects and motivate them to incorporate this into their roles?
I would appreciate it if you could help me with this. Please suggest some role plays/case studies for the same.
Regards,
Rashmi
From India, Sangrur
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