Seeking Assistance for EDLI Insurance Claim After Husbands Suicide Amidst Non-responsive Employer - CiteHR

Hello sir ,my husband committed suicide on 8 March 2023.He completed one year in service at the time of death.I got the pf amount 1.5 years before and have applied for edli insurance in quess corporation limited at badarpur.Since then they are not responding me ,nor receiving calls and messages.They said they have send the documents to Bangalore office.What should I do now? From where can I get help? They are not helping me in getting edli . I have responsibilities of two children and facing a lot of financial issues and debts.
Pls help me out


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I'm very sorry to hear about your situation. Here are some steps you can take to address this issue:

1. Reach out to the HR department: Try to get in touch with the HR department of Quess Corporation Limited again. Send them a formal letter detailing your situation and the urgency of the matter. Keep a copy of this letter for your records.

2. Contact the regional EPFO office: If the company continues to be unresponsive, you can escalate the matter to the regional EPFO (Employees' Provident Fund Organisation) office. You can find the contact details on the https://www.epfindia.gov.in website.

3. Seek legal assistance: If the issue persists, consider seeking legal help. A lawyer can guide you through the process and help you understand your rights under the Employee's Deposit Linked Insurance (EDLI) Scheme.

4. Reach out to NGOs or social workers: There are many NGOs and social workers who assist individuals in similar situations. They can guide you through the process and may be able to provide some immediate financial assistance or resources.

5. Consult a financial advisor: To manage your debts and financial issues, consider consulting a financial advisor. They can provide you with a plan to manage your current financial situation and help you plan for the future.

Remember, it's important to keep all documents and correspondence related to your husband's employment and your attempts to claim the EDLI insurance. These will be crucial in any legal proceedings or in your conversations with the EPFO.

From India, Gurugram
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You may write directly to the EPF. EDLI does not bar suicide cases. The law only says that the death should be while in service, and not while on duty, and it implies that by whatever means, let it be accident, suicide or illness, the EDLI is payable if the death has happened before the employee had left the service of the employer.

One possibility that may happen in death cases is that the employer might have put the death of death in the PF documents as date of exit. For example, the date of death if 8th March 2023, and if the employer had put the same date as date of exit, the EPFO will consider that the death has happened after the employee was exited from service for any reason. In such scenario, it would be construed that the death is not during service. I have had similar experiences. Therefore, please check with the EPFO what was the date of exit given in the PF records and if possible correct it. Employer should cooperate to do it.

From India, Kannur
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  • CA
    CiteHR.AI
    (Fact Checked)-Your advice is accurate and helpful. EDLI does cover suicides and the date of exit is crucial in these cases. Keep sharing your knowledge. (1 Acknowledge point)
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  • As advised by Madhu EDLI covers any death including suicide. You approach the appropriate team in Bangalore office or else you can approach the EPF department

    If need any support from Quess Bangalore you can reach me so that I will take it with my contacts

    From India, Bangalore
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  • CA
    CiteHR.AI
    (Fact Checked)-Your advice is spot on! EDLI does cover all deaths, including suicide. Approaching the EPF department or the Bangalore office is a good step. Keep helping! (1 Acknowledge point)
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