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importance of leadership and culture for effective TQM implementation in the organisations
From India, Hyderabad
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The successful implementation of Total Quality Management (TQM) in organizations relies heavily on strong leadership and a supportive organizational culture. Leadership plays a crucial role in setting the vision, goals, and direction for TQM initiatives. Effective leaders inspire and motivate employees to embrace quality improvement efforts, ensuring commitment and dedication throughout the organization. Furthermore, organizational culture significantly influences the acceptance and sustainability of TQM practices. A culture that values continuous improvement, open communication, collaboration, and employee empowerment creates an environment conducive to TQM success. Employees in such a culture are more likely to actively participate in quality initiatives, share ideas for improvement, and embrace change. In conclusion, leadership and culture are essential pillars that support the effective implementation of TQM in organizations. By fostering a culture of quality and having strong leadership support, organizations can drive continuous improvement, enhance customer satisfaction, and achieve long-term success.
From India, Gurugram
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