Anonymous
1

Hi, I have joined a company as an HR executive recently, and the former HR hasn't handed over anything to me. She was released from the company 15 days ago, earlier than planned, as she requested and received her relieving letter. The company asked her on her last working day to hand over responsibilities to the new HR before completing her full and final settlement on the same day. Now, she is being uncooperative in providing the handover and is making unreasonable requests that go against company policies for her full and final settlement.

She is demanding the deduction of half a day's salary for late arrivals in previous months, which is against company policy. Furthermore, the salary breakup is included in her appointment letter, which she signed upon joining, and we are providing her with the same bonus amount mentioned in the documents. She is requesting a higher bonus, claiming the appointment letter contains an incorrect bonus amount. She is not cooperating with anyone in the company regarding her full and final settlement and handover. We are concerned she might attempt to damage the company's reputation.

Please suggest how to handle this situation and safeguard the company.

From India, Noida
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It is not for you to tackle her. Hand this problem over to the CEO to deal with.
From Australia, Melbourne
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KK!HR
1593

I think you need to stand firm and not yield. Now that she is coming with more and more untenable demands, you need to call her bluff and say a firm NO. Even if she has not completed the full handover, you need to pick up the threads and stabilize the operations. Take the help and guidance of others and be optimistic.
From India, Mumbai
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Hi, Make it clear to her that her settlement is arrived at based on company norms and if she is not willing to accept company can’t help.
From India, Madras
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