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I am an employer. We have updated employees' names based on Aadhaar through Employer Digital Signature. Some of the employees have initials in their names in the EPFO database. However, the PAN is not getting verified due to the error "NAME NOT MATCHING IN IT DEPARTMENT."

For example, the EPFO data shows as Ratheesh Kumar M.A, Aadhaar also displays the same name, but when it comes to PAN, the name expands the initials which are not getting verified.

Even after authorizing their details through DSC, is it possible to make changes to their names? As all EPFO processes are online, is it possible to fill the joint declaration form?

Please advise.

From India, undefined
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Dear Roy,

As a matter of fact, one's name has to be the same and consistent in all documents; otherwise, the person will face issues in the future with government IDs and documents. You can ask the employees to get the name changed on PAN and make it consistent with the one on Aadhar! Otherwise, they will not be able to complete their KYC with EPFO.

Regards,
Rahul

From India, Delhi
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