One of my friends wanted to withdraw his PF amount through the EPF member portal. So, he tried to activate the UAN number. After entering all the details, he received the PIN number and entered it in the box. However, upon clicking the verify button, it showed that the UAN was already activated. The prompt advised him to go to the forgot password option and change the password, and then try again.
Nevertheless, when he attempted to change the password through the forgot password option, it displayed a message stating that the UAN was not activated. Can you please advise me on what steps to take to resolve this issue?
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Nevertheless, when he attempted to change the password through the forgot password option, it displayed a message stating that the UAN was not activated. Can you please advise me on what steps to take to resolve this issue?
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When clicking "Forgot Password," it will display a mobile number. If it is not the employee's number, they have the option to input their own mobile number and verify their identity with their name, Aadhar, or PAN details. Then, the new mobile number will get linked, and the password will be sent to the new mobile.
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Activation of UAN - EPF Members - Circular.pdf