Hi all! This is Saurav Kumar. I am working as an HR Executive for a recruitment firm. Our client has asked us to prepare a JD and KRA for a telecaller/customer service executive (BPO/call center). I request everyone to help me with a copy of the same.
From India, Kolkata
Acknowledge(0)
Amend(0)

Hi Ssen,

Please use these links for the Job Description (JD) and Key Result Area (KRA):

- JD Formats for an FMCG Company with outlets: [link](https://www.citehr.com/589635-job-description-formats-fmcg-company-having-outlets.html#2366833)
- KRA setting for employees: [link](https://www.citehr.com/141654-kra-setting-employees-xls-download.html#618503)

Also, please refer to the attachment related to this requirement.

From India, Bangalore
Attached Files (Download Requires Membership)
File Type: docx Tele Caller & Customer Service Executive-Job Description.docx (30.0 KB, 514 views)

Acknowledge(0)
Amend(0)

Thank you so much for the help.
From India, Kolkata
Acknowledge(0)
Amend(0)

Join Our Community and get connected with the right people who can help. Our AI-powered platform provides real-time fact-checking, peer-reviewed insights, and a vast historical knowledge base to support your search.







Contact Us Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2025 CiteHR ®

All Copyright And Trademarks in Posts Held By Respective Owners.