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EPF KYC of a few of the employees who joined in the year 2016 has not been digitally approved yet. Since the KYC is not approved, and the names in EPF and Aadhar do not match, they are unable to activate their UAN. Their names are also not seen in the 'approve pending KYC' list. How can I approve their KYC? Where can I find their KYC details for approval? Please advise.
From India, Bengaluru
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Glidor
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ask them to upload their KYC documents from their member portal, then it will appear on employer’s portal for approval they have not submitted complete documents yet

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Thank you, sir, for the reply. However, the employees are unable to log in to their accounts due to a name mismatch. The Aadhar name and PF name are different. Consequently, they are unable to activate their UAN.

Please advise.

Regards,
Kavya

From India, Bengaluru
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