Dear All, as an employer, I was inquiring about a PF settlement at EPFO Delhi. According to EPFO records, the amount was transferred initially in 2006 and withdrawn in 2007. The employee has been working in the company for the last 15 years and has never applied for PF withdrawal. When I raised this point with the accounts department and showed them a copy of Form 13, in which the PF department transferred the money to a different PF account that does not belong to the employee, the accountant became very angry. He simply stated that the transfer was done and refused to provide the bank details of the account where the money was sent. The way he spoke, "Tu idhar Sun, tu kya kaam krta company me," was disrespectful.
Questions Regarding EPFO Staff Behavior and Next Steps
Now, my questions are:
1. If EPFO staff behave inappropriately and use offensive language, what actions can we take as an employer?
2. What steps can we take further, as the person is unwilling to share any information?
From India, New Delhi
Acknowledge(0)
Amend(0)
2Questions Regarding EPFO Staff Behavior and Next Steps
Now, my questions are:
1. If EPFO staff behave inappropriately and use offensive language, what actions can we take as an employer?
2. What steps can we take further, as the person is unwilling to share any information?
From India, New Delhi
Acknowledge(0)Amend(0)
Please escalate the matter in writing giving completed details about the case to the Commissioner.Send your complaint by Regd post Ack due with copies of all correspondence
From India, New Delhi
Acknowledge(1)
Amend(0)
From India, New Delhi
Acknowledge(1)Amend(0)
1. It will be better if you submit a detailed representation to the officer in charge of EPFO, clearly stating what you want.
2. After some time has passed, you may submit an RTI application to the said department to inquire about the actions taken regarding your representation.
From India, Noida
Acknowledge(1)
Amend(0)
2. After some time has passed, you may submit an RTI application to the said department to inquire about the actions taken regarding your representation.
From India, Noida
Acknowledge(1)Amend(0)
Please write to EPFO Vigilance. You will find the mail id in Google. cvo@epfindia.gov.in Presently I think Ms Alka Jha IPS is the Chief Vigilance Officer.
From India, Thane
Acknowledge(1)Amend(0)
From India, Thane
Acknowledge(1)Amend(0)
Mr. Harsh Kumar Mehta has aptly answered. Please submit your complaint to the Commissioner of EPFO or the Office in Charge. Wait for a week or so; if you don't get any reply, you can apply with RTI. You can also escalate your complaint online, in the grievance cell.
From India, Ahmadabad
Acknowledge(0)Amend(0)
From India, Ahmadabad
Acknowledge(0)Amend(0)
Procedure to File an RTI Request
Sir, necessary literature regarding the procedure to file an RTI request is available on the website of the Central Information Commission. If desired, you can download the same and take action accordingly.
Filing RTI Requests for EPFO, Delhi Area
Furthermore, since the initiator of this thread belongs to the Delhi area, from the website of EPFO, Delhi area, the names and designations of the CPIO and Appellate Authority under RTI (in respect of EPFO, Delhi area) can be ascertained. Relevant requests can be filed with the authorized officer. If information is not received within 30 days, you can file an appeal.
From India, Noida
Acknowledge(0)Amend(0)
Sir, necessary literature regarding the procedure to file an RTI request is available on the website of the Central Information Commission. If desired, you can download the same and take action accordingly.
Filing RTI Requests for EPFO, Delhi Area
Furthermore, since the initiator of this thread belongs to the Delhi area, from the website of EPFO, Delhi area, the names and designations of the CPIO and Appellate Authority under RTI (in respect of EPFO, Delhi area) can be ascertained. Relevant requests can be filed with the authorized officer. If information is not received within 30 days, you can file an appeal.
From India, Noida
Acknowledge(0)Amend(0)CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.
Provident Fund - Excluded Employee - Definition.pdf