I have completed 4 years in my company and want to know the total balance till now. Whenever I log in to the UAN portal and try to download the passbook, I receive the following error message: Error: 504 Gateway Timeout. For many months, I have been getting this error. I am using Google Chrome. I tried other browsers and the mobile application too, but without success.

I tried the helpdesk. I went to the EPFO website and clicked on the EPFO helpdesk. Then I clicked on the problem type, selected passbook problem, entered my registered phone number and UAN number, then selected member ID. After clicking on Submit, I received the following message: “As your establishment is exempted under the EPF Act, please contact your HR for Passbook/Balance.”

From India, Ahmedabad
Acknowledge(0)
Amend(0)

Glidor
651

EPF passbook is a feature only for employees of "exempted establishments." If your establishment is registered under EPFO and submitting contributions to EPFO only, then it would be visible. Otherwise, you have to contact the alternate trust body, which is maintained by the establishment for your records.

Acknowledge(0)
Amend(0)

CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.







Contact Us Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2025 CiteHR ®

All Copyright And Trademarks in Posts Held By Respective Owners.