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Hi All, I'm seeking help from all of you regarding my PF withdrawal. My past organization has its own PF trust, and I'm facing difficulty in claiming my PF amount since they are not cooperating.

I submitted my forms completed in all manners through Registered Post and have an acknowledgment of the same via mail from the consignee. Also, a senior official confirmed to me via mail that my forms are in process. I asked them to share a copy of the submission proof, but they never replied to it. After sending several reminders, I did not get any response or proof of submission. Therefore, I decided to file a complaint with RPFC.

After remaining silent for more than a month, they replied to me that they never received my forms and the confirmation regarding the processing of my form was given by mistake.

I replied to them with all supporting proofs and emails to convince them that my forms were received by their executive, but to no avail. Meanwhile, RPFC replied that the PF claim will be settled by the board of trusts only.

I then decided not to waste my time and sent a fresh application. To be on the safer side, I emailed them to share a copy of the forms and a list of supporting documents required by them to settle my claim so that later they won't complain about missing documents.

To my disappointment, they have stopped replying to my emails. Now, neither are they processing my already received forms nor are they allowing me to submit a fresh withdrawal application.

I've even written a complaint to the MD of the company informing him about all the troubles I've gone through. I also pleaded for help in this matter, but there is no response from him.

Now, please suggest to me how I should proceed in this case since my money is stuck in their PF TRUST.

Thanks,

Ankit Bidani

From India, New Delhi
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Please do not worry; your money is safe. In the case of withdrawal, please make a formal complaint by writing all facts and proof to the concerned RPFC. If you are still not receiving a proper reply, then send a legal notice through an advocate addressing the RPFC and the trust as a party.

Finally, you can file a case in a consumer forum.

From India, Delhi
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Thank you for your advice. I have already filed a complaint with the RPFC, but their response stated that the Provident Fund will be cleared by the Board of Trust and the Pension Fund will be cleared upon receipt of forms. Today, I have also lodged a complaint with the consumer forum. I intend to send a legal notice through an advocate very soon.

Additionally, I aim to set an example for all my ex-colleagues so that organizations like this won't dare to harass employees in the future, as they are currently doing to me. Do you have any suggestions in this regard?

Thank you,

Ankit Bidani

From India, New Delhi
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I have a similar situation but with a different twist by the employer. I was working for a call center from September 2001 to May 2003. Initially, the call center was started by a software company. After one year, they changed the name of the call center to a different one and designated it as a subsidiary of the parent company. After another year, the subsidiary company (call center) was laid off due to insufficient funds to pay for the leased lines for international calling. I visited this call center and obtained my experience certificate and service certificate.

I tried to speak with the Managing Director (MD) of the company, but I was not allowed to meet him. I submitted all copies of my salary slips from day one, demonstrating my PF deductions, my appointment letter duly signed by the MD of the parent company, and was informed that I would receive a call back, which I did not get for a year.

Later, I visited the Regional PF office in Barkatpura, Hyderabad, India, to inquire about my PF balance. My PF was credited for one year, and then my PF account...

From India, Hyderabad
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