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i have a general and very basic query about KRA n KPIs.. how KRA n KPI are decided in an IT industry? whats the role of HR in that? please enlighten on this topic as much as u can.. thanks.
From India, New Delhi
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KPA & KPI's are decided by the Process Owners and not by HR. If HR is a Process Owner of one particular area, then HR would decide what the KPA/KPI is. During the Yearly goal setting, KPAs/KPIs are set for individuals/groups, and performance evaluations are based on the KPAs/KPIs established for each individual. When it comes to Merit/Performance bonuses/Promotions, these KPAs/KPIs become useful for the Process Owners. In case there are objections from HR, they can be highlighted to showcase the performance of individuals/groups.

There is no need for HR to be informed about the Process KPAs/KPIs.

Thanks,
Anand

From United States, Canton
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Hey Akshay, I have prepared a document on KRA’s and KPI’s. Hope it would be useful. Regards, Kirti
From India, Jaipur
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File Type: doc kras_n_kpis_312.doc (26.5 KB, 2695 views)
File Type: doc kras_n_kpis_312.doc (26.5 KB, 1392 views)

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Well Done Kirti, the file you have crated is really helpful. I would like to add one thing that KRAs should be SMART. S- Specific M-Measurable A-Achievable R-Realistic & T- Timebound Regards, Raji

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Dear Kirti,

Would you please send the article on KRA & KPI to me? My email address is ajsahib@rediffmail.com. Sometimes I get confused about this topic. Also, please let me know what KRA and KPI are.

Could you confirm if Recruitment would be a KRA and Timely recruiting the candidate within 15 days from the receipt of resignation would be a KPI?

Regards,
Ashish.

From India, Mumbai
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Dear All, Kindly share with me the templates for succession planning and career development? Also tell me the process for the same. Regards Marina

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