Join a KPO, earn a fortune!
Manu A B in Mumbai | October 05, 2005
Knowledge Process Outsourcing, or KPO, is the latest wave to hit the outsourcing business in India. A booming sector with tremendous potential, the KPO sector in India employs around 25,000 people currently. Experts predict that KPO is set to become a $14 billion industry, employing 250,000 people in India by 2010.
Find out more about KPO, which is likely to surpass BPO (Business Process Outsourcing) in India.
What is KPO?
KPO stands for Knowledge Process Outsourcing. It involves outsourcing high-end knowledge work, such as research and work on intellectual property, equity and finance, analytics, market research, and data management.
Why is India the preferred KPO destination?
India has a growing population of educated individuals capable of handling high-end knowledge-based work and research. With a vast talent pool, India is poised to emerge as a global KPO hub, given the sector's need for specialized knowledge in various verticals. The proliferation of engineering and technical institutes in India ensures a steady supply of skilled manpower. A study by the Confederation of Indian Industry indicates that India's transition from a BPO destination to a KPO destination is imminent. Other countries like Russia, China, the Czech Republic, Ireland, and Israel are also expected to capture a share of the KPO industry.
The cost advantage: More companies are turning to India for offshoring KPO work due to the combination of quality work at lower rates. India offers significant cost advantages, up to 40 to 50 percent, especially in areas like research and clinical trials. For example, drafting and filing patent applications in the US can cost $10,000 to $15,000. By offshoring this work to India, companies can save up to 50 percent of the cost.
KPO to surpass BPO
India's Business Process Outsourcing industry will soon be overtaken by the emerging KPO sector as the top revenue generator, according to Kiran Karnik, President of the National Association of Software and Services Companies. The global KPO industry is projected to reach $17 billion by 2010, with the Indian industry capturing between $12-$14 billion of it.
KPO, a lucrative career option
The KPO sector offers a favorable working environment with global exposure and opportunities to develop specialized skill sets. Remuneration is attractive, with individuals having around two years of experience earning between Rs 6 lakh (Rs 600,000) to Rs 8 lakh (Rs 800,000) annually, while experienced professionals can earn between Rs 15 lakh (Rs 1.5 million) and Rs 20 lakh (Rs 2 million).
What are KPO's focus areas?
Key areas with significant potential for KPO include pharmaceuticals, biotechnology, data search, integration and management services, financial services, research and analytics, technology research, computer-aided simulation and engineering design, and professional services like business research and legal services. Offshoring research and development in pharmaceuticals and biotechnology holds great potential for KPO.
More foreign firms heading to India
Notable law firms such as Patent Metrix, Cantor-Colburn, and Schwegman, Lundberg, and Woessner & Kluth have established offices in India. Major pharmaceutical companies like Astra Zeneca and GlaxoSmithKline have set up drug discovery centers in cost-effective locations to enhance their research and development efforts. Similarly, for research and development in software and chip design, leading telecom and IT companies opt for India. Corporations like Motorola, Intel, IBM, Cisco, Texas Instruments, Nokia, and Philips have established offshore design centers in India.
Challenges facing KPO
Similar to the BPO sector, KPO also grapples with attrition as companies struggle to retain talented and trained personnel. Higher pay packages and perks often lead to frequent job changes. Many individuals remain hesitant to join the sector due to perceived instability. Awareness of the sector's potential and future prospects is lacking. There is a demand for teachers in this sector due to attractive pay packages. Additionally, higher levels of control, confidentiality, and enhanced risk management are required.
Who can join KPO?
Unlike BPO, where English proficiency is crucial, KPO emphasizes educational qualifications. Specialized knowledge is essential for KPO work, attracting individuals from diverse backgrounds. Teachers, engineers, MBAs, finance professionals, and even journalists are qualified for KPO roles. Those with a science background have an advantage as certain tasks involve data analysis and programming. KPO tasks necessitate domain expertise for projects requiring moderate to high levels of analysis, especially in industrial sectors. Job roles may include technical patent abstraction, legacy technical data extraction, cataloging and indexing, taxonomy building, database creation, and updating. A fundamental interest and knowledge in specific domains, alongside the ability to work with data and information, are crucial.
What is the recruitment procedure like?
Companies establish grade cutoffs based on the domain knowledge required for specific projects. Candidates must possess the right aptitude and attitude for research-oriented work. Post recruitment, candidates undergo training in various skills. Strong communication skills, programming aptitude, teamwork abilities, adaptability to different shift timings, and the capacity to work under pressure are essential qualities for KPO roles.
Zenobia.
From India, Mumbai
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2Manu A B in Mumbai | October 05, 2005
Knowledge Process Outsourcing, or KPO, is the latest wave to hit the outsourcing business in India. A booming sector with tremendous potential, the KPO sector in India employs around 25,000 people currently. Experts predict that KPO is set to become a $14 billion industry, employing 250,000 people in India by 2010.
Find out more about KPO, which is likely to surpass BPO (Business Process Outsourcing) in India.
What is KPO?
KPO stands for Knowledge Process Outsourcing. It involves outsourcing high-end knowledge work, such as research and work on intellectual property, equity and finance, analytics, market research, and data management.
Why is India the preferred KPO destination?
India has a growing population of educated individuals capable of handling high-end knowledge-based work and research. With a vast talent pool, India is poised to emerge as a global KPO hub, given the sector's need for specialized knowledge in various verticals. The proliferation of engineering and technical institutes in India ensures a steady supply of skilled manpower. A study by the Confederation of Indian Industry indicates that India's transition from a BPO destination to a KPO destination is imminent. Other countries like Russia, China, the Czech Republic, Ireland, and Israel are also expected to capture a share of the KPO industry.
The cost advantage: More companies are turning to India for offshoring KPO work due to the combination of quality work at lower rates. India offers significant cost advantages, up to 40 to 50 percent, especially in areas like research and clinical trials. For example, drafting and filing patent applications in the US can cost $10,000 to $15,000. By offshoring this work to India, companies can save up to 50 percent of the cost.
KPO to surpass BPO
India's Business Process Outsourcing industry will soon be overtaken by the emerging KPO sector as the top revenue generator, according to Kiran Karnik, President of the National Association of Software and Services Companies. The global KPO industry is projected to reach $17 billion by 2010, with the Indian industry capturing between $12-$14 billion of it.
KPO, a lucrative career option
The KPO sector offers a favorable working environment with global exposure and opportunities to develop specialized skill sets. Remuneration is attractive, with individuals having around two years of experience earning between Rs 6 lakh (Rs 600,000) to Rs 8 lakh (Rs 800,000) annually, while experienced professionals can earn between Rs 15 lakh (Rs 1.5 million) and Rs 20 lakh (Rs 2 million).
What are KPO's focus areas?
Key areas with significant potential for KPO include pharmaceuticals, biotechnology, data search, integration and management services, financial services, research and analytics, technology research, computer-aided simulation and engineering design, and professional services like business research and legal services. Offshoring research and development in pharmaceuticals and biotechnology holds great potential for KPO.
More foreign firms heading to India
Notable law firms such as Patent Metrix, Cantor-Colburn, and Schwegman, Lundberg, and Woessner & Kluth have established offices in India. Major pharmaceutical companies like Astra Zeneca and GlaxoSmithKline have set up drug discovery centers in cost-effective locations to enhance their research and development efforts. Similarly, for research and development in software and chip design, leading telecom and IT companies opt for India. Corporations like Motorola, Intel, IBM, Cisco, Texas Instruments, Nokia, and Philips have established offshore design centers in India.
Challenges facing KPO
Similar to the BPO sector, KPO also grapples with attrition as companies struggle to retain talented and trained personnel. Higher pay packages and perks often lead to frequent job changes. Many individuals remain hesitant to join the sector due to perceived instability. Awareness of the sector's potential and future prospects is lacking. There is a demand for teachers in this sector due to attractive pay packages. Additionally, higher levels of control, confidentiality, and enhanced risk management are required.
Who can join KPO?
Unlike BPO, where English proficiency is crucial, KPO emphasizes educational qualifications. Specialized knowledge is essential for KPO work, attracting individuals from diverse backgrounds. Teachers, engineers, MBAs, finance professionals, and even journalists are qualified for KPO roles. Those with a science background have an advantage as certain tasks involve data analysis and programming. KPO tasks necessitate domain expertise for projects requiring moderate to high levels of analysis, especially in industrial sectors. Job roles may include technical patent abstraction, legacy technical data extraction, cataloging and indexing, taxonomy building, database creation, and updating. A fundamental interest and knowledge in specific domains, alongside the ability to work with data and information, are crucial.
What is the recruitment procedure like?
Companies establish grade cutoffs based on the domain knowledge required for specific projects. Candidates must possess the right aptitude and attitude for research-oriented work. Post recruitment, candidates undergo training in various skills. Strong communication skills, programming aptitude, teamwork abilities, adaptability to different shift timings, and the capacity to work under pressure are essential qualities for KPO roles.
Zenobia.
From India, Mumbai
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Zenobia,
There was a similar topic a couple of months back. KPO is expected to become a big business. I would be interested in looking at opportunities in a KPO. Can you advise on which KPOs are in India?
Thanks,
Bala
From India, Madras
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There was a similar topic a couple of months back. KPO is expected to become a big business. I would be interested in looking at opportunities in a KPO. Can you advise on which KPOs are in India?
Thanks,
Bala
From India, Madras
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Hi Bala,
Sorry if I have repeated the post. I got this article from one of my colleagues. I found it very interesting, so I thought of sharing it with all my friends on CiteHR.
I don't have much idea about KPOs in India, but I will try to find out more about this. I will keep you posted as and when I get some information.
Regards,
Zenobia.
From India, Mumbai
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Sorry if I have repeated the post. I got this article from one of my colleagues. I found it very interesting, so I thought of sharing it with all my friends on CiteHR.
I don't have much idea about KPOs in India, but I will try to find out more about this. I will keep you posted as and when I get some information.
Regards,
Zenobia.
From India, Mumbai
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Can you email me the commercial aspects and how to source KPO projects? We are interested and motivated to proceed. Can you email us on project links and on how to source these projects?
Email: tiarsoft@yahoo.com
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Email: tiarsoft@yahoo.com
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Certainly! Here is the revised and corrected version of your message:
---
Can you email me the commercial aspects and how to source KPO projects? We are interested and motivated to proceed. Can you email us on project links and on how to source these projects?
Our email address: tiarasoft@yahoo.com
---
I have corrected the spelling, grammar, and punctuation errors in the text and ensured proper paragraph formatting. If you need any further assistance, feel free to ask.
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---
Can you email me the commercial aspects and how to source KPO projects? We are interested and motivated to proceed. Can you email us on project links and on how to source these projects?
Our email address: tiarasoft@yahoo.com
---
I have corrected the spelling, grammar, and punctuation errors in the text and ensured proper paragraph formatting. If you need any further assistance, feel free to ask.
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Hello,
I am a sales engineer working for a company involved in activities related to the oil and gas sector in the UAE. I have read your article regarding KPO. Could you please advise me about the companies that are recruiting engineers for their KPO operations?
Regards,
Zishan
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I am a sales engineer working for a company involved in activities related to the oil and gas sector in the UAE. I have read your article regarding KPO. Could you please advise me about the companies that are recruiting engineers for their KPO operations?
Regards,
Zishan
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Hi Zishan,
I am also interested in knowing more about job opportunities in KPO. In case you have any information, please advise me as well. Meanwhile, two companies, namely Evelueserve and Pipalresearch, are prominent ones being set up here.
Thanks,
Bala
From India, Madras
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I am also interested in knowing more about job opportunities in KPO. In case you have any information, please advise me as well. Meanwhile, two companies, namely Evelueserve and Pipalresearch, are prominent ones being set up here.
Thanks,
Bala
From India, Madras
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Dear Zenobia,
That was really an interesting article. Since you have stirred interest, could you be kind enough to provide more details such as:
1. How does one take a test?
2. The financial aspects, etc.
I am an MBA, MPhil and located in Chennai.
Thanks,
From India, New Delhi
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That was really an interesting article. Since you have stirred interest, could you be kind enough to provide more details such as:
1. How does one take a test?
2. The financial aspects, etc.
I am an MBA, MPhil and located in Chennai.
Thanks,
From India, New Delhi
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Hi,
I am an HR professional, having completed my MBA. I transitioned into a Call Center as an HR generalist, and it's been 7 months since I started in this role. I have been closely following KPOs for quite some time now, and I must admit it's very interesting.
I would be really grateful if someone could help me with answers to a few of my questions:
1. Do KPOs offer anything beneficial for HR professionals? If yes, in which areas?
2. Which companies operate in these HR verticals within KPOs?
3. In general, is the work monotonous? What would a typical day look like in a KPO for someone at the entry level? What kind of tasks would they be handling?
4. Would you recommend, at this stage of my career, transitioning to a KPO HR role? What advantages does it hold for someone like me?
I am looking forward to some insights. This information would certainly enhance my understanding of KPOs.
Thank you.
Regards,
jej
From India, Bangalore
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I am an HR professional, having completed my MBA. I transitioned into a Call Center as an HR generalist, and it's been 7 months since I started in this role. I have been closely following KPOs for quite some time now, and I must admit it's very interesting.
I would be really grateful if someone could help me with answers to a few of my questions:
1. Do KPOs offer anything beneficial for HR professionals? If yes, in which areas?
2. Which companies operate in these HR verticals within KPOs?
3. In general, is the work monotonous? What would a typical day look like in a KPO for someone at the entry level? What kind of tasks would they be handling?
4. Would you recommend, at this stage of my career, transitioning to a KPO HR role? What advantages does it hold for someone like me?
I am looking forward to some insights. This information would certainly enhance my understanding of KPOs.
Thank you.
Regards,
jej
From India, Bangalore
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Hi all,
I came across a good KPO company in India - Evalueserve (www.evalueserve.com). They have another website where experts in the given field can join - Circle of Experts. Earn Money to Share Your Expertise with Professional Investors.
On the left-hand side, you have "Join Expert."
Note: If you like, when you fill out the form to join, they will ask who referred you. You can write down the name - Mihir Jhaveri (Mihir Kumar Jhaveri).
Mihir Kumar Jhaveri, PMP, CSCM
From India, Madras
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I came across a good KPO company in India - Evalueserve (www.evalueserve.com). They have another website where experts in the given field can join - Circle of Experts. Earn Money to Share Your Expertise with Professional Investors.
On the left-hand side, you have "Join Expert."
Note: If you like, when you fill out the form to join, they will ask who referred you. You can write down the name - Mihir Jhaveri (Mihir Kumar Jhaveri).
Mihir Kumar Jhaveri, PMP, CSCM
From India, Madras
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Hello Bala,
Please contact Rapidcare Transcription Pvt Ltd in Chennai at phone numbers 28171445 / 28171445 / 43039080, and the contact person is Mr. Sriram, the Head of the division. He would help you with relevant information regarding the ongoing projects. (http://www.rapidcare.net)
From India, Madras
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Please contact Rapidcare Transcription Pvt Ltd in Chennai at phone numbers 28171445 / 28171445 / 43039080, and the contact person is Mr. Sriram, the Head of the division. He would help you with relevant information regarding the ongoing projects. (http://www.rapidcare.net)
From India, Madras
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Hello friends,
While talking about the KPOs, let us discuss the kind of packages offered by KPOs. What could be the package for a fresher in a KPO:
- Pharmaceutical
- IT
- Engineering, etc.
And for an experienced person, say at a Manager level?
From India, Delhi
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While talking about the KPOs, let us discuss the kind of packages offered by KPOs. What could be the package for a fresher in a KPO:
- Pharmaceutical
- IT
- Engineering, etc.
And for an experienced person, say at a Manager level?
From India, Delhi
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Hi,
To start with, we are Recruitment Solutions Providers, NIJ JOBS. Let me introduce Nij Jobs. Nij Jobs was started in 2006 by experienced MBA professionals and PMP certified professionals. We can cater to recruitment requirements across the nation. We have an efficient and hardworking team of recruiters and ancillary infrastructure to meet all types of client requirements. We provide recruitment solutions for various domains like BFSI, AIRLINES, MANUFACTURING, HOSPITALITY, HOSPITALS, TELECOM, FMCG, IT & ITES. In the last three years, our customer base has increased by more than 100%, and we have high-touch accounts where we have dedicated recruiters to take care of the requirements.
Our competitive range of Services, Terms & Conditions are as follows:
• 6% of the Gross CTC of the candidate + service tax as applicable by the Government.
• Bills will be submitted after joining.
• 60 Days FREE REPLACEMENT GUARANTEE.
• Full Payments should be made on completion of 30 working days of a Hired Employee.
• Unlimited Free Job Posts & Resume Searches on <link no longer exists - removed, for the period of the contract. The portal is currently undergoing beta testing and is open for your usage.
• Headhunting the profiles from the desired competitors.
If a similar comparison with reference to newspaper ads is done, then the biggest benefit can be mentioned as PAYMENT AFTER SERVICE DELIVERY.
WHY NIJJOBS?
• Nij Jobs is one of the fastest-growing RPO Firms.
• We have well-trained recruiters to headhunt profiles & don't rely only on job portals.
• We have 0.3 million+ active profiles to work.
• TAT (Turn Around Time) for sourcing profiles is between 4hrs to 72hrs, depending upon the positions. Hope you find us competitive and give us the opportunity to serve your Esteemed Organization with our services.
Thanks & Regards
Abhay Ahluwalia
Business Development Executive
Nij Jobs, Chandigarh
+91 9592900520
From India, Chandigarh
Acknowledge(0)Amend(0)
To start with, we are Recruitment Solutions Providers, NIJ JOBS. Let me introduce Nij Jobs. Nij Jobs was started in 2006 by experienced MBA professionals and PMP certified professionals. We can cater to recruitment requirements across the nation. We have an efficient and hardworking team of recruiters and ancillary infrastructure to meet all types of client requirements. We provide recruitment solutions for various domains like BFSI, AIRLINES, MANUFACTURING, HOSPITALITY, HOSPITALS, TELECOM, FMCG, IT & ITES. In the last three years, our customer base has increased by more than 100%, and we have high-touch accounts where we have dedicated recruiters to take care of the requirements.
Our competitive range of Services, Terms & Conditions are as follows:
• 6% of the Gross CTC of the candidate + service tax as applicable by the Government.
• Bills will be submitted after joining.
• 60 Days FREE REPLACEMENT GUARANTEE.
• Full Payments should be made on completion of 30 working days of a Hired Employee.
• Unlimited Free Job Posts & Resume Searches on <link no longer exists - removed, for the period of the contract. The portal is currently undergoing beta testing and is open for your usage.
• Headhunting the profiles from the desired competitors.
If a similar comparison with reference to newspaper ads is done, then the biggest benefit can be mentioned as PAYMENT AFTER SERVICE DELIVERY.
WHY NIJJOBS?
• Nij Jobs is one of the fastest-growing RPO Firms.
• We have well-trained recruiters to headhunt profiles & don't rely only on job portals.
• We have 0.3 million+ active profiles to work.
• TAT (Turn Around Time) for sourcing profiles is between 4hrs to 72hrs, depending upon the positions. Hope you find us competitive and give us the opportunity to serve your Esteemed Organization with our services.
Thanks & Regards
Abhay Ahluwalia
Business Development Executive
Nij Jobs, Chandigarh
+91 9592900520
From India, Chandigarh
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